that was going to be my web site that cost me 1400.00 never got anything in return. the company steals money from disabled veterans that are trying to make a business. wheres the website and i made a complait with the better business, federal trade commmission, and complait company never heard nothing.

I had been a customer of Hit web design when they were Heritage Web and always got the worse customer service of any place I have ever delt with !! They made promises they never kept, and as soon as they got my $$ for more services in the pretense of hosting my website and making it better... they never answered my phone calls, I was constantly put on hold for sometimes up to 1 hour !! Still never gettting questions answered. Was told repeatedly that they would return my call, but never did. The only time I received phone call was when they wanted me to sign up for some so called "extended service" long story with this company but just 3 days before they closed their doors and walked out on their customers without a word they had the audasity to call and try and get me to sign up for some more "services" I am sure all the while knowing they were getting ready to shut their doors. Of course I told them I was so disgusted with their present service that I was done with having them do anything more for me, and I was searching for another web hosting company. Unbelievable !!!

HIT Web Designs, formerly known as Heritage Web Design contacted me after I submitted a request for a bid for a web site design through a third party service. They told me they could design my website from scratch, provide hosting and design a logo, all for $400.00. I hired them and gave them my AMEX Platinum card number to start the work. A few days later someone called and requested art work, text, graphics etc to produce the website. After that I never got a response from them. No returned emails, no returned calls, nothing. I immediately filed a complaint with AMEX Platinum, who tried to contact HIT Web Design. They did not respond to AMEX, so AMEX credited me the $400. HIT web design is apparently some sort of scam. The fact that they bill under "Heritage Web Design" further verifies their intention of stealing money from consumers without providing any services at all. Stay away from this company.

With my business I am big on customer service & doing the right thing to gain repeat business aswell as referrals. Business's will grow by giving a great service along with producing results. I was referred to Logo.com who has sold me what I thought was a great package. Creating me a logo, all the templates for letter head etc, and an unbelievable website with hosting etc. After I agreed to the package and paid for the services, I very rarely heard from who was going to create and finish all of what was needed. I have saved every email to verify that it was not lack of effort on my end, it was just poor management on theirs. I received multiple calls over and over to go over what I am looking for. I had to repeat myself over 10x. Finally, after not even seeing a first proof, I decided to cancel all of it. When I called to cancel and explain why they wanted to hear nothing of it and refused to refund me anything... I then tried to explain if I could just have the finished product then we could both move on and I knew I would not refer anyone to them.. My husband said no way just get our $ money back. After going back and forth, they kept a little over $200 and agreed to refund me $530.00. I just chaulked it up as a learning experience and will definetly interview alot deeper before I agree to do business with the next and I for sure will not pay upfront. If you know you can deliver a great product you will get paid after completion.. This paying upfront and getting zero at the end of the day is makes me feel disgusted with how many others are or were in the same situation. I was supposed to receive my refund up to 90 days after I canceled. I emailed Hit Web in February 2011 which is over the 90 days and Andrew said he would follow up with me when it was completed. Now I call and no answer, no voicemail and I am sure they waited so long and are now out of business. It is ashame that small business's growing, like myself who need these websites ect. and rely on another to bring it together and then have a compnay take advantage of the situation. It will always come back around to those that screw people. Carma!!!

Atleast this is another lesson learned of what not to do !!!

Jessica

HIT WEB DESIGN has scammed me out of thousands along with many others. now they jump right up and start another scam under a nam of ISO webworks isowebworks.com phone number is 866-598-4347. i called and asked for Chris Cockayne which was the only real person i ever talked to, and they told me to hold. they came back and told me he wouldnt be in until monday, really? how can Chris Cockayne from HIT WEB DESIGN be in the office monday for iso webworks? then the guy caught himself and procceeded to explain he has only worked there a short time and they are not the same company? really, how would you know i said you were the same company? its them alright 100% proof!!