HIT Web Design

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(126)
Category: Services

Contact Information
California, United States

HIT Web Design Reviews

Carl July 26, 2009
Bait and switch
I had purchased a websight from Heritage Websight Solutions. I was promised an award winning websight, and received nothing of the kind. I was given an amateur websight that's emabarrassing and unprofessional. They double charged me for the sight, and offered me credit instead of money back.

When I asked for the credit with the hopes of having an award winning websight, I received nothing but a run-around. The customer service reps referred me to their manager, who, never had the decency to return a phone call, or reply to any of my emails that I've posted.

When I called to complain, none of their customer service reps were able to help me. I have a full list of names of customer service reps that I've communicated with who all have promised me to help me, but never have. I have been more than patient, and totally feel ripped off by this company. I have googled other similar complaints voicing the same sentiment about Heritage Websight Solutions a.k.a. Hitwebdesign. To ad insult to injury, this company had the audacity to send me a "do-it-yourself" email on how to put together key components of the websight myself. There are many notions of class actions lawsuits brewing of this stink that this company has placed on innocent businesses like mine. At this point, I just want my money back. I don't feel comfortable talking to any personnel from that company after what has happened. They should be ashamed of themselves for conducting this unconscionable practice of bait and switch chicanery.
Exxx employee July 16, 2009
Crappy company
This company is ridiculous! I am also an ex employee. I am not bitter in the least towards this company, however, I just could not stand working for them. It is true about the company being in the hole. I wasn't outsourced and I still had problems cashing my check, along with several others. I even went directly to their bank, and their bank charged me $6 to cash my check. It is so bad, that the VP was telling the whole accounting department that they could only refund $3600 a pay period to their customers. Can you imagine? A company that requires all of it's employees to sell at least $30, 000 a DAY, can only afford to refund a small amount every 2 weeks. They even tried to blame the post office for checks not getting to the outsourced workers. Give me a break!

DO NOT use this company for web design. Most customers are told their websites will be up within a couple of weeks. That is so not true. It normally takes 2 weeks before you are even put into the design department. This is the most absolute worst company I have ever worked for!! After I was hired and read all of the complaints online, I wanted to tell them no thank you, but I went ahead and gave them the benefit of the doubt. I wish I would have never stepped foot inside this company. Everything you have read on the complaints boards is absolutely true.

Oh, and the only way to ensure that you are not charged for anything in the future is to just cancel your credit card. The employees are under so much pressure to upsell you and make you buy things, that we saw trends of employees putting though unauthorized sales just so they wouldn't get in trouble by their managers.
hit web design bad news July 16, 2009
billing
this company really needs to be investigated please do your home work or be rich so they can take you for all your money
MJC2rock July 13, 2009
payment to contracted employees
After working for Heritage Web design as a outsource writer and having our payment schedules changed and having more and more hoops added each month to what we were suppose to do to earn our $.05 a word I was glad when they had a downturn in business and could no longer keep my contract.

I turned in my last invoice and was expecting my check in a timely manor. This did not happen. I had heard rumors that they shorted, "lost" or took their sweet time paying you for your last check but only had a problem with them once until this time. Checks are sent out and you have to give them 10 days to reach you. I usually received mine within 3 days so I called to ask if they had sent them out. (that was the one problem; once they "forgot" to send out everyones checks for outsource.

I was then told to wait the full 10 days. I went on vacation and came back 4 days after the 10 day time period. Another 2 days and I finally got my check. I was working so I tried to cash this final check 3 days after I got it. I went to the bank and was told that there wasn't enough money in the account to Clear the $240 check. I overheard the teller talking to the phone help guy and they were over $78, 000.00 in the hole!

I just wanted to warn all those who have heard the rumors and thought it was just a bunch of bitter people, well yes and no. Are these people bitter, yes because they haven't gotten what they were suppose to and no because I'm sure somewhere there are people who have never had a problem with them. I unfortunately am not one of them. Warning do not expect any money from them. You may not get it.
Blabber guy June 26, 2009
Sold a Product they do not know
HIT WEB DESIGN sold me a website with OPen X Banner program and can not tell me how to add a banner. I been working on this for a month. I have a spot on my Web page http://www.blabber.biz that can not load a banner at the top righ. Ask questions like do you have open X and what does it do? They do not know. Problem from day one. 5 months to complete site. Payment made issues still ongoing. CEO wrote on the complaint board to contact him and give him a chance I did TWICE! no response. Keep it local and with a company you can call and get answers from. I do not recomend them. Another test call their 800 number and try to get to TECH Support, time it. Now call for sales. Notice the time difference. Back to open X they sent me a tutorial on it and it states I need code pasted and to call tech support and they can take care of it. My time line start with designer sends me to tech support who send s me to updates dept who sends me a updte tech who sends me back to tech support who sends me back to update tech who is waiting on a reply from her boss this is day 3 of waiting for a reply. Sent this to ceo and no reply. My opinion either they have way to many complaints, to call back or they just don't care.
209girl May 13, 2009
formerly Heritage Web Solution FRAUDULENT COMPANY
They've changed their name from Heritage Web Solutions to HIT Web Design.

They automatically charge you for web hosting to the tune of 39.99 a month when they haven't designed the website for you yet. It took six months to get it done and I was charged for every month even though it was in their hands. It's criminal...

They also have you send everything over as you want it placed. You have to size everything. You can't send in a picture and say, "make it look amazing." ALL THEY DO IN DESIGN is plug it in. They do no design. They aren't designers. YOU submit the fonts, pics, everything as you want it. They design nothing. I designed my website. I had to repeatedly send things back to have them make changes. They simply cut and paste, when you paid A LOT of money to have a website designed. No design whatsoever.

They post their own reviews online and when you submit a review...they must be approved. Needless to say, they are NOT approved if you have anything negative to say.

Google Heritage Web Solutions if you want the truth about HIT Web Design.

Don't be upset if you read this and go with that company. You'll be very disappointed. Seriously. Google Heritage Web Solutions. They are HIT Web Design. It's no wonder they changed their name.

Write a Review for HIT Web Design

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
permanently closed
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing

REQUESTED REVIEWS

REVIEWS BY CATEGORY