hitachi window AC

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hitachi window AC Reviews

satendrakumarsinha May 27, 2011

very poor/no after sales & service

i had purchased a 2 ton hitachi window ac last yr 2010, since begning it is creating problem, they repaired it, taken to their workshop also but in vain, till date it is not working fine. on 14 may 2011 i had registered a complaint about no proper cooling & for proper service, refrence ph. no.9013386161.but till date after so many reminders at customer care they had not attended the complaint till date 27 may 2011.The product is under warranty.

Mrs Flory .N. Baptista July 22, 2010

Malfunction of display circuit

Respected Sir,

I have purchased a window AC 1.5 ton jus ta year ago, every thing was fine, but now i have a major

problem with the AC .The lcd display of the AC has malfuntioned and the AC has stopped . I called the

customer care and told them tyo replace the said part, but i was told that they cannot solve the issue as

it was against the terms & conditions . the only way out is to pay Rs 1400/- and the part repaired .

This is the first time I have purchased hitachi ac and I had to face such problem being a elderly woman .

kindly do the needful and obliged .

thanking you

Mrs . Flory. N . Baptista.