I have Santro Xing XS model and recently I gave my car service to HMP Ekaduthangal for very low Mileage problem. I used to get only 9 kms on highway and petrol consumption is very heavy. Initally i did not get the slot for service, but after much fighting with the Service centre, I managed to get the slot for service mainly for Low Mileage. When i explained all my issues to the Technical Person in HMP, I was assured to get rectified. Instead, when i recevied the bill, i was shock to see the amount for Rs.5000/- for service. The Kind of accessories that they have changed are : Engine Oil, Oil Filter, Air Filter, Spark Plugs (4), Break Shoes, Decarbonising of Engine etc.. and billed to Rs.5000/-. When I drove the vehicle and checked the mileage, the problem still persists and they have serviced my vehicle other than water wash and changing all new accessories rather than rectifying my problem.
One of the worst service i have ever seen in Chennai and I would like to address this issue to the highest level authority if at all the management is keen to know the geunine feedback of Consumers.