Holiday Builders

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Category: Business & Finances

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United States

Holiday Builders Reviews

missdeevah April 19, 2011
SOLD US OUT!!!
I signed my contract on August 01, 2006 and was told that I would be in my home by Christmas, come 11/1/06 they had yet to start building and blamed it on the rain (which we hadn't had), the county for being slow on issuing the build permit, and on and on! It wasn't until I through a Texas-sized hissy fit did they start building, and then were not building according to the specifications, so it was one battle after another. But finally in late January 2007 I closed on my house. Little did I know that all the hell I went through in the building process was nothing compared to what was coming next. We (me and other buyers) were by Holiday that they were going to build a park, the neighborhood would be expanded to cover a certain area, etc. I was also told that I was purchasing an Energy Star Certified home -- which after closing I was told by Holiday "oops -- that was a mistake we hadn't started that program yet". Again after throwing a Texas-sized hissy fit low-and-behold I look up one day and there was a certificate stating that my home had some how miraculously become an Energy Star Certified!! Still, I did not know that the worst was yet to come. 2 months after moving into my home I noticed that they were selling the model homes. Mind you my community was not even 40% complete. The next thing I know I find out that Holiday and contacted Habit for Humanity and sold them ALL their unsold lots at less than half-price and had pulled out of the community. Our houses WERE and I stress WERE valued in the 150, 000's and up with the smallest floor plan being 1900 sq. feet. However now the community is comprised of 70% Habitat Homes that are 1, 000 sq feet and valued at $53, 000 so now my 156, 000 is now valued at 99, 000. Holiday nor the developer Carter-Mannix in Dallas Texas notified any of us. So me and everyone else is stuck with a home that we will NEVER be able to sell for a profit!!!
Invisible customer January 28, 2010
Promises, Promises (Shoddy workmanship)
It's been a few years since we bought a Holiday Builders home, but I stumbled upon this site, and I'm still mad, so I wanted to warn others.

The only question my husband asked the sales person was, "Will the hurricane straps be poured into the concrete?" Sales rep says, "Of course!" We were excited to see the concrete walls finally go up after eight months since signing for our home. We drove by every other night to see how it was going. My father stopped by one day to see how our new house was going to look. All the workers were standing there just looking at the house. My dad said, "Hey what's up?" The supervisor said, "They just put the hurricane straps in the wrong place. The roof trusses aren't going to line up with the straps, but that's okay we're just going to shift some of the trusses." We called and said we want it re-cone. "No we can't do that. It'll be okay." When the trusses were finally attached to the walls, the straps were 4 inches to one foot off. The metal hurricane straps were bent to reach over and go around the trusses! The ones that couldn't be reached were NAILED, I say NAILED into the concrete wall. You don't nail into a concrete wall you use tapcon screws made specially for that purpose! My husband took something and pried one out of the wall. This was the first of many battles that an independent inspector found. The supporting walls were not anchored to comply with code. The wood over the trusses was not even attached in some places.We could lift them with a broom handle. We complained about that to the supervisor and the next day the angered worker put twenty three nails in a two foot piece of wood. They did that in a few pieces of plywood and some other places was still not attached to the trusses. The tar-paper was put on backwards that would cause the water to run under the overlaps, not over. The fiberglass shower had a crack about three feet long (which was later obviously patched although we were assured it was a new shower.) These were not cosmetic complaints. These were structural problems. I've got pictures. We are not picky people! Never once in my registered, certified letters to the president (Richard Hawkes) did anyone respond to our pleas for help. After all was said and done, 11 months after we ordered the home, we closed on the house. We didn't have it in us to fight anymore. The $17, 000 we made from the sale of our old home was gone. Why? Because we had to rent an apartment that was expensive but the only one we could find to rent without a lease. Had we known how long it was going to take, we could have signed a six month lease somewhere cheaper. Also we had to drive the 20 miles to and from the house, every other evening after work, to make sure they weren't hiding more problems. Finally, we sent letters to the president asking for a verbal apology for the heartache we went through. We tried calling anyone higher up, even going back to the model home to talk to the salespeople. Never, never once could we talk to anyone higher than the supervisor at the site. In closing, were the hurricane straps poured into the concrete? Of course they were!

Don't buy a Holiday Builder's home!!! You may be fine if are no errors in the building process, but if they a mistake, you as the consumer no longer exist in their eyes.
Swingthemood December 2, 2009
Not to be trusted
January, 2006 - Purchase of home to be built included sprinkler system, sod, and shrubs (additional cost of $2, 990). In June of 2006 when construction was completed, we were advised sod must be laid to obtain cert. of occupancy. After it was laid, we were told of severe water restriction in area (we are out of state). Due to restriction, adequate watering could not be done to establish new plantings; hence landscaping died. Further, we discovered that the sod was laid in a very shoddy manner, with gaps between pieces, allowing weeds to overrun the lot.

Builder agreed to replace sod during rainy season. (We have this in writing.) After approx. 6 months, only a small amount of sod was replaced, and some of that was laid on top of old dead sod. We have received complaints from neighbors, our property management company, and notices from homeowners association threatening fines; Other landscape professionals have advised the job was not done in a satisfactory manner and that we were taken advantage of since we were not able to be on site. We had to constantly make phone calls and send emails, attempting to get the work done.

While waiting for the new sod to be laid, we had a landscape architect design a heat- and drought-resistant tree and shrub plan, and install same. In doing so, we spent an additional $2500 to replace the other dead plants. Holiday Builders claims the installation was just fine and in keeping with professional standards. Other landscaping professionals have begged to differ.

We sought restitution through the Better Business Bureau for Holiday Builders' failure to provide a quality product installed in a professional manner. Holiday Builders, not surprisingly, LIED in their response, saying we wanted it replaced twice and that no watering was done.

Though we have their promises in writing, they continue to DENY, DENY, DENY! They are not to be trusted!
January 12, 2008
Buyer beware!
I purchased a Holiday Home in July of 2005 in the Shaw Creek Ranch addition. Not only have I experienced trouble with Holiday making warranty repairs, Crooked walls, cracks in brick and foundation problems. In addition Holiday qualified anyone who applied and I have found that I'm surrounded by the criminal element, drug dealers and violent offenders. The neighborhood is rapidly going down hill and is only a little over 2 years old. Buyer Beware...
June 14, 2007
Shoddy workmanship is a fraud!
January, 2006 - Purchase of home to be built included sprinkler system, sod, and shrubs (additional cost of $2,990). In June of 2006 when construction was completed, we were advised sod must be laid to obtain certificate of occupancy. After it was laid, we were told of severe water restriction in area (we are out of state). Due to restriction, adequate watering could not be done to establish new plantings; hence landscaping died. Further, we discovered that the sod was laid in a very shoddy manner, with gaps between pieces, allowing weeds to overrun the lot.

Builder agreed to replace sod during rainy season. (We have this in writing.) After approx. 6 months, only a small amount of sod was replaced, and some of that was laid on top of old dead sod. We have received complaints from neighbors, our property management company, and notices from homeowners association threatening fines; Other landscape professionals have advised the job was not done in a satisfactory manner and that we were taken advantage of since we were not able to be on site. We had to constantly make phone calls and send emails, attempting to get the work done.

While waiting for the new sod to be laid, we had a landscape architect design a heat- and drought-resistant tree and shrub plan, and install same. In doing so, we spent an additional $2500 to replace the other dead plants.

Holiday Builders claims the installation was just fine and in keeping with professional standards. Other landscaping professionals have begged to differ. We sought restitution through the Better Business Bureau for Holiday Builders' failure to provide a quality product installed in a professional manner. Holiday Builders, not surprisingly, LIED in their response, saying we wanted it replaced twice and that no watering was done.

Though we have their promises in writing, they continue to DENY, DENY, DENY! They are not to be trusted!

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