Ibooked a 1 night stay on 8/22/09 and was charged for 4 nights because there cleaning supervisor said we were there and she said she cleaned the room every morning for 4 days. Me and my wife stayed for 1 night and left the next morning, we didnt leave anything in the room except for the 2 key cards both were laying out on the desk when we left after 1 night, NOT 4 NIGHTS.I spoke with the manager and the guest services manager and neither one would let me talk, they are very rude and very unprofessional. I couldnt get them to listen to anything i had to say.If you ever stay there, pay by cash and dont trust the cleaning supervisor ether.
So the $ 113.05 night for me and my wife to spead away from the children turned into a $ 446.55 robbery from holiday inns express and suites in heath ohio.