MY FAMILY WAS HOSTING OUR BI-ANNUAL FAMILY REUNION AT HOLIDAY INN SELECT NORTH DALLAS 2645 LBJ FREEWAY DALLAS TX 75234 FROM JULY 16-18, 2010 AND WE WERE NOT PLEASED WITH THE CONDITIONS OF THIS HOTEL. WE ARRIVED TO ROACHES IN THE LOBBY AS WE WERE CHECKING IN. WHEN WE ARRIVED TO OUR ROOMS THERE WERE LIVE ROACHES AND LIVE CRICKETS PRESENT IN OUR BATHROOMS AND EVEN IN OUR BEDS. IT TOOK THE FRONT DESK OVER AN HOUR TO SHOW UP TO OUR ROOMS TO INVESTIGATE THE PROBLEMS. I PERSONALLY HAD TO CALL THEM FOUR TIMES BEFORE ANYONE EVEN SHOWED UP. WE WERE TOLD THIS IS NORMAL THIS TIME OF YEAR, IT’S THE SEASON FOR CRICKETS. NO!!! THIS IS NOT NORMAL TO HAVE BUGS IN MY HOTEL ROOM. I AM UTTERLY DIGUSTED WITH THIS CRICKET INFESTED MOTEL YOU CALL A HOTEL.
SEVERAL FAMILY MEMBERS HAVE MOVED TO DIFFERENT ROOMS, SUCH AS MY HUSBAND AND I, ONLY TO ENCOUNTER THE SAME INSECT PROBLEM.OUR FAMILY HAS USED HOLIDAY INN FOR 20 YEARS FOR OUR FAMILY REUNIONS AND WE HAVE NEVER HAD TO STAY IN CONDITIONS SUCH AS THIS.EVEN AT OUR BANQUET ON THE NIGHT OF FRIDAY JULY 16, 2010, THERE WERE CRICKETS IN OUR BANQUET HALL MY FAMILY MEMBERS WERE KILLING CRICKETS!!
MY HUSBAND, MY MOTHER, MY FATHER, AND I DROVE FROM ATLANTA GEORGIA TO SEE MY FAMILY MEMBERS FROM DIFFERENT CITIES ALL OVER THIS COUNTRY AND TO HAVE TO STAY THREE DAYS IN THIS PLACE IS A TOTAL NIGHTMARE. WE WERE TOLD THAT THE DISTRICT MANAGER WOULD BE IN TO SPEAK WITH US AND THIS PERSON NEVER SHOWED UP. THIS IS OUTRAGIOUS TO BE TOLD ONE THING AND TO SEE ANOTHER. BUYER BEWARE!!!