I too have the SAME COMPLAINT as the others that have posted. In Nov. 2008 i upgraded my grand mayan resort to a two bedroom and they took my week at Inverness at Del Lago, Montgomery, Texas. It was given to Holiday Transfer. I too completed all the paperwork necessary. I have faxed, telephoned (to no avail..they do not answer their phone) emailed. NOTHING!! My above resort sent me my maintenance bill for 2010 plus late charges. They say Holiday has not transferred the title to their name, therefore I STILL own this t/s. Holiday Systems is legally responsible as of Nov., 2008 to transfer the title. I am going to contact BBB in Seattle. WHY IS THIS COMPANY ALLOWED TO OPERATE? I have done everything on my part, including paying the transfer fee. but to no avail. Judging by the many complaints this company has, SOMEONE IN AUTHORITY should investigate this company immediately!!!