I have to agree with everyone else on this board, this company is a complete scam! In May of 2009 we received a free "Hawaii trip" and a free " Mexican Cruise" for purchasing a timeshare with Global Exchange Vacation. In June we sent out our request for an October Hawaii trip with 2 different dates along with a check for $60. They sent us a confirmation letter with the dates, then told us that our trip was not available! if we wanted we can upgrade for more days or a different location but it will cost us more $$$. Then we ended up trading our Hawaii vacation trip for vacation coupon book. We tried booking our new trip with more $$$ ( an all inclusive Caribbean trip) to Dominican Republic and we were given the run around for months!!! They finally confirmed a Feb 2011 date and gave us the hotel information. We were familiar with the hotel (RIU hotels) because we have stayed at one before in Cabo. MX. They quoted a discounted fee of $800 for the trip ( no flight included). I went to the RIU website and searched the exact trip, and guess what? I found a better deal straight through RIU than I did with Holiday of America!!! We called the supervisor Nuvia ( the one we have been dealing with for almost a year!!!) and told her why we were getting ripped off with their supposedly "discounted prices???" She had no answer and told us that the quotes came straight from the corporate offices and she will see what she can do. We called her back on December 23rd 2010 to find out what was going on with our Caribbean trip??? Nuvia answered and asked us if we could hold for a moment, 5 minutes later she answers and we asked her what was going on with our February trip, she told us that they are closing for the holidays and will not return until January 3rd!!! She could not even help her last customer!!! Terrible customer service!!! We are currently trying to book our Caribbean trip and our cruise that we just submitted and were asked to change our dates. We will not give up scam or no scam!!! They will not get the satisfaction. I never, ever, ever complain on-line for companies but this company has done it for my boyfriend and I. Please, please do not book anything from them, stay away!!!

After sending in my $78 check in November of 2009 and over 20+ calls to Cynthia requesting them to send out the travel package, I didn’t get the voucher until April of 2010. On several occasions I was told that they were shipped to me but a tracking number was never provided when asked. When I called to complain, I was disconnected on the phone 6 times and was told "the check was in the mail. After waiting 7 more weeks they decided not to refund my money after all.

DO NOT USE THESE PEOPLE. HIDDEN CHARGES AND NO RESPONSE

Add my complaint to the many who have been scammed by Holiday Travel of America. I just received my THIRD letter telling me that the 'free' B&B vacations dates 'cannot be confirmed'. I'm giving up- which is what they are counting on, I'm sure.

This is why Timeshares have such bad reputations...they deserve them.

Like many others my husband and I went to a free lunch and program on timeshares for holidays. we didn't buy but opted for the "free gift". What a rip off! We spent over a year trying to get our trip to Hawaii planned. There were never any vacancies and we were constantly put off for many months and then there were still no vacancies. We did finally get our $100 good faith deposit returned and were promised free hotel accommodation in lieu of the Hawaiian trip. That also never eventuated and they did not return any calls or messages. This has to stop. Fortunately all it ended up costing us was time but I think of the many people who might have taken this one step further buy actually buying into the whole timeshare concept.

Drove 120 miles to look at land, was promised a trip or cruise for 2. Chose the trip for 2 for Las Vegas. Sent HTOA $170.00 as requested and was given dates to choose from. Did everything they requested, this was in Jan., 2008. Now they do not answer the phones most of the time, if I do talk to someone they tell me the computers are down and they will return my call as soon as the computers come up.

Needless to say, there are never any calls returned. The document I received at the land office says, 'Timely validated certificates expire one year from the date of issue. All travel must be completed by that date.' Last year when I questioned this I was told 'oh, no, that's not true.' They get the money and then just put you on ignore.