I have handed in my application for my passport, temporary ID and ID book. I have contacted your customer service to find out how far my application is. Whether I can come collect my Passport and ID in the next few days, but all they told me is that there are no applications on their system for me and that I have to contact the Regional Office in Pretoria, which I did. They also confirmed that there is no application of any kind on my Name on their system. I have the receipts of paying R400.00 for my Passport and another R120.00 for my ID Document. The regional office suggested that I should call the Centurion Office where I applied for everything. The offices moved a long time ago, and still dont have any new contact numbers where I couldve at least found out where my applications were. The Regional Office also suggested after I called them to say that the number they gave me for the Centurion Office was not correct any more as I was greeted by a lady from an Engineering Company or so, that I should go to the Centurion Office in person. How am I supposed to get there if I dont live in Pretoria? And then stand in line for a few hours again just because THEY lost my application.