I WAS CONTACTED BY THESE PEOPLE OFFERING TO HELP ME SAVE MY HOME FROM FORCLSER AND THE CHARGED ME $1500.00 TO SAVE MY HOME AND iI GOT AND GUARANTEE THAT IF THEY COULDN'T MAKE IT HAPPEN I WOULD GET A FRFUND IN FULL. THEY NEVER DID ANYTHING. ITRIED TO CALL THERE PHONE # ID DINCONNECTED AND I AMIL A CERTIFIED LETTER AND THAT WAS RETURNED TO ME. I DO HAVE ANOTHER # AND HAVE CALLED AND LEFT MANY MESSAGES AND NOT ONE RETURN CALL IT IS 704-341-2107. THEY ARE RIPPING OFF PEOPLE AND USING THE INTERNENT TO DO SO AND ONCE THEY GET YOUR INFORMATION THE CANTACT S TO AND FROM THEM STOPPED. PLEAE HELP ME GET MY MONEY BACK I STILL NEED TO SAVE MY HOME AND ON OUT EVEN WORST WITH THIS
ELIZABETH M WILCOX

The company promised that they would negotiate with my mortgage lender to get me out of foreclosure. I had to complete the negotiations as our mediator completely abandoned us. After telling me that I could pay 50% up front, the company insisted on a full CASH payment being wired to them before they would do any work. The loan mediator that they assigned to our case did very little to help us. I asked to have a different mediator assigned but was told that was not possible. I had to negotiate the loan repayment plan with the lender without the mediator.

I have asked for a full or partial refund of the $2, 500 fee but have been ignored. Do not waste your money with this company. Do not send the full payment in advance.

The company promised that they would negotiate with my mortgage lender to get me out of foreclosure. I had to complete the negotiations as our mediator completely abandoned us.

After telling me that I could pay 50% up front, the company insisted on a full CASH payment being wired to them before they would do any work. The loan mediator that they assigned to our case did very little to help us. I asked to have a different mediator assigned but was told that was not possible. I had to negotiate the loan repayment plan with the lender without the mediator.

I have asked for a full or partial refund of the $2, 500 fee but have been ignored. Do not waste your money with this company. Do not send the full payment in advance.

I was in trouble with my lender, Countrywide. I didn't know what to do and I went online and found HOMEASSURE. I spoke to a representative named Neil. He was what I call compassionate to my needs and understanding to my situation. I explained in detail about what I was dealing with and that a sale date had been issued and I didn't know what to do. He told me that he would pretend he didn't hear about the sale and he would help me work out an agreement with my lender. The fee was $1500.00. I filled out the paperwork and faxed it to the representative. He told me not to worry a mitigator would begin the process immediately. He also stated the mitigator would call me right away. Well I bought a certified check and sent it over night. I talked to them the next day and they had my money and call it a miracle they already had a workout in place and my mitigator would be calling me. I thought I was safe. I asked for the mitigators name and number and was given Penny and her number. I called her and told me herself she had never spoke to Countrywide yet and we didn't have an agreement yet. I explained what I had been told by the rep and she told me he was honest. I have since worked out my issue with my lender, ON MY OWN with no help from home assure. I have repeatedly emailed and called many different people and they will not call me back. I get emails telling my a 'workout' agreement will be mailed by the 2nd week of September, thats 2 weeks after my sale date. They will not or have not yet responded to my request for a full refund. They ignore me. They know what they have done is wrong. They know they mislead people. I even have a nasty voice mail on my home phone from the rep but that is it. I think there needs to be some justice here and they need to refund people their money.