This was the worst online experience i have ever had and I doubt that I will ever chance online shopping again. If you do do not use this company. There name goes by Yankee Retail Company or Home Decorating Company. I ordered Crocill Bedding from them. Paid over $500.00 for several items. They kept telling me they would ship within 1-2 days for 12 days. Finally I got fed up with all of the delays and cancelled. That is when the nightmare began. They shipped it to me days after that. I called and told them I already canceled and purchased elsewhere. They were terrible on the phone and said they would charge me a restocking fee. I had to refuse the order from UPS as they would not stop the order. Then they tried to send it to me Fed EX I refused it and the company charged me the full amount 10 days after I canceled. I never recieved anything as I refused the orders from the UPS and Fed EX so I had to have my credit card reverse the charge. They are still trying to send it to me 21 days later way after I canceled so they can say that we owe them a restocking fee. They are a bad company with deceptive practices. Do not order anything from them. You will be sorry. Kay