Home Depot Customer Service in Edgewood, MD and installed my windows and patio door. The contractor did the best job he could within limitations. The limitations were they ordered the wrong patio door left some of the wood exposed and now I have to wait ten more days to get the correct one! I will never buy anything from Home Depot again there customer service is the worst, and the product was not what I expected it would be, Don't buy the Simonite 6500, the quality is poor!