We decided to go with HFA for a 30 yr conventional on the purchase of our fist home due to their rates. Both my wife and I work for large consumer banks, yet we chose to save a few bucks instead of just getting a loan from one of our employers. Big mistake.
We were on a tight timeline to close in 30 days, due to the fact I was starting a new job and we were buying the house so I could start that. All the paperwork looked to be in line, the appraisal came in above the agreed sales price, we worked through underwriting questions about funds on hand. No complaints.

Then one week from our closing date, our mortgage rep calls to tell us underwriting was asking for another appraisal. I was stunned. They had signed off on the initial appraisal a week before I get this bomb shell.

They had questions around the comps used, which is fine. I'm upset that they sat on it for a week. It does not take a week to review an appraisal.

Now it looks like we are not going to make our closing, and we are already turning in our keys to our apartment. We may be sleeping in our car just because an underwriter didn't do their job in a timely fashion.

Right now, there is no way I could recommend using this company.