I use to have xp service pack 2 on my computer, and one night service pack 3 popped up on my computer telling me I had to upgrade to this, , I clicked the later button, but it popped up again saying I had to download this update, so I did as it was a Microsoft update, it crashed. The next day I looked in my control Panel the internet icon was missing. I rung up Microsoft in Denmark and they rung me back and tried to find out what was wrong, they couldn’t and I had to delete my hard disc and start again, this failed as well, then I rung again, and they changed the case number, I have many case numbers but and a lot of bad service. On service pack 3 I have had to delete and reformat my hard disc 3 times, in less than a week, as it crashed every time on the up date. I was forced to install this program, my computer was perfect before this update. I spoke to one in Microsoft as I thought this was unfair, sadly I was told to buy windows 7.

I did buy windows 7. A new program, for the first 3 days things worked great on my computer, then suddenly it started to do loads of updates, and it has crashed again, now my computer is in safe mode, and I was told Microsoft would ring me today, no phone call. I cannot use any program in my computer as when I try it states Fotofremviser can not open. I also cannot understand how a new program like Windows 7 can start updating, so many updates, its not that old..

I have tried to complain to Microsoft on the net, but one has to have a live hotmail account, I did have a hotmail account and it was closed, On December the 23rd 2009, my hotmail run into problems, 10 hours on the phone with no help, and one who thought it was a great joke. I’m still waiting for some help there, I was given lots of different case numbers, its seems Microsoft is good at that. I feel Microsoft in Denmark has employed the wrong people, as this cannot be fair way to treat people.

I recently advertise an article from my home in UK. The confirmation email sent to me logged my IP address as 208.96.34.201. This address is located in US. I live in the UK. I am very concern, simply because my IP address is a static one.

Very concerned

Calvin
UK