HomeEverything.com
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1 stars | | (14) |
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Category: Home & Garden
Contact Information 1269 Coney Island Avenue, New York, New York, United States
Phone number: 888-518-3484
homeeverything.com
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HomeEverything.com Reviews
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sorry I ever saw that name
June 30, 2010
Service
Don't believe anything you read that says anything positive about this company. I'm sorry I ever heard of it. I feel like an idiot because I purchased a microwave from them. I've never been through anything like this. If I didn't know better, I'd think I was on some reality show where they see how far they can push you. I bought a microwave, they took my money. That's the only part that went smoothly. Delayed shipping, delayed install. THe install was great, looks perfect. But the microwave doesn't work. The installer left, saying he couldn't stay and someone would be contacting me. I took off work again for a "repairman" to come. Bad board. Nothing he could do, he didn't have a spare. He left, someone would contact me. Days pass, they call. They don't have a spare board. They'll have to giet me a new microwave. Someone will call me. After 2 months, I schedule another install. The guy calls to tell me he'll be there at the scheduled time. Calls back to say he can't find my house. Why? He's in Southern IL, I'm in Northern IL. Oops. He'll have somenoe call me. Two days later, no call. I am now trying to contact every number I've been given in the last two months, but surprise surprise, they are all passing the buck. As far as I'm concerned, Home Everything is responsible. I want my money back and this piece of crap out of my house. Don't make the mistake of buying anything from them. If you do, you've been warned.
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DJK2
June 29, 2010
HORRIBLE CUSTOMER SERVICE
Same story, backordered item that took longer to arrive than they said, and NO UPDATES at all.
When it was damaged, they said that they ordered a replacement part, which they did not. Again, no updates on the replacement part.
Finally, I contact the manufacturer, who made it right.
I really think that they are adding in false "Wildly Positive" reviews to counter balance the true, horrible experience.
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proffcs
June 25, 2010
Doesn't deliver
Ordered set of stainless - eight place settings and a hostess-completer set. The set of eight place settings arrived a month later, and the hostess serving piece set was "back-ordered". It remained "back-ordered" for three months, then they said "no longer available". They SELL what they DON'T HAVE and MAYBE CANNOT GET.
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Amina75
April 7, 2010
Horrible Service, Delivery and Deceptive Business Practices
Do NOT believe the positive reviews, as I can almost guarantee that the company itself is posting them to counterbalance all the TRULY negative comments actual customers are posting. How they dare to give themselves 5 stars is disgusting. This has been THE WORST EXPERIENCE EVER! Pay attention to the way they are being reviewed. There is no middle ground. It's either people are supposedly extremely satisfied or they are very upset. I've been dealing with them for over a month and I do not believe that they can ever get positive reviews. There has not been ONE single occassion that I have called and have not had to wait a MINIMUM of 1/2 hour just to get a customer services representative to answer the phone. When we placed an order everything was just fine and dandy but try getting a hold of someone to help you when the time comes because of delayed shipment without being notified, incomplete order delivery, order arriving and not being installed, additional charges for installation, backordered appliances that were already charged to our credit card, the list goes on.
Bottom line, HomeEverything.com has horrible business practices, makes false promises, and is deceiving to their customers. I have never been so frustrated making a purchase, and communicating with a company.
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