Homelite

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Category: Services

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United States

Homelite Reviews

48park November 12, 2010
No replacement parts
I purchased a UT42120 electric leaf blower/vac. Within weeks of the purchase, the vacuum bag attachment ripped and eventually fell entirely away from the still fully functional blower/vac. I immediately went to the Homelite parts catalog to order a replacement, but was unable to find the model number in the catalog, and any replacement parts. E-mailing the company, I was referred to the Homelite Parts call center. Calling there I was told that the part number in their catalog - 31118142AG - seemed to be invalid and to call Homelite Technical Support. Calling technical support I was told that the part is unavailable, and that I have to return the entire, fully functioning unit for a replacement under warranty (just to get a stupid bag). That is both wasteful for the company and HIGHLY INCONVENIENT for me. Frankly, the part is poorly made anyway, so I anticipate a number of replacement bags being required in the future. Why Homelite simply can't make that bag available for a price - making them money and me happy - I have NO IDEA.
w. healey June 27, 2009
does'nt work
i bought a homelite petrol brushcutter at christmas, have exchanged it 3 times because all 3 refuse to start, have now taken back the last one and was told the 90 days has run out, so phoned the helpline who said there was a 12 months guarantee on it but the store has refused to give me back my money. this isnt the treatment i expect from b&q as i have had good dealings in the past. i have used this store for the past 20 years but am not inclined to go there again.
August 4, 2008
Never feeds out as directed.
Feed system has never worked reliably from new. Constant disappearing of line into head of unit. Never feeds out as directed.

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