I ordered a new kitchen faucet from homeperfect. The box appeared to be opened and when I looked to make sure all the items were in box I discovered the main faucet housing finish was rubbed off in one spot and was very visible. I called homeperfect customer support and they told me to call the manufacturer. I have had an open incident with the manufacture now for over two weeks with no resolution. I called homeperfect again and they told be if I returned the item they would issue a credit. My new kitchen has been down for two weeks now waiting for a faucet just because this merchant shipped me a defective item and wont resolve it other than offering my money back! Dont do business with a place that sends out known defective items...