I am appalled at this company's refusal to address repairs to my home (built in 2007), including the badly spalling concrete on my back patio and the shabby ("upgraded") carpeting that is fraying at every single seam, coming up in a corner of my living room, and pulling away from the tile in all three areas involved (because, according to his representative, he couldn't pursue the carpet installer due to the fact that the company he used has gone out of business (big surprise -- NOT)! I dealt with JOE BOYDEN, not the horrible, cheap and unethical, inept contractors he used to save a buck! I have an estimate for $2, 200 to tear up and replace the back patio before it becomes not only more unsightly, but dangerous, as well. Then there's the central fire alarm system that never worked properly, admitted to by the contractor who installed it for JOE BOYDEN, and a witness, which would require tearing out drywall to access the wiring, as there's no crawlspace...

I believe I've seen some raw deals, poor customer service and bad business in my lifetime, but this takes the cake. I am livid, and will tell anyone who will listen to not do business with this criminal!!! His motto should be "Beautiful Houses Not Built To Last", or The "It's Your Problem Now" Builders.
However, Mr. Boyden has finally been so kind as to allow his maintenance supervisor to repair a quarter sized hole in the stucco at the side of my front patio where an 8" piece of rubber tubing was left dangling, attached to nothing whatsoever on either side. How very generous to get this remedied after more than 3 years of doubletalk from the rude and worthless warranty department. JOE BOYDEN's profile on his website is a total joke! Everything he claims to stand for is a SHAM!!! He only cares about the almighty dollar, not the quality of his workmanship, standing behind his promises, or the lives of his homebuyers.
SHAME ON JOE BOYDEN and his staff!!!