Homeshop18

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Category: Services

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India

Homeshop18 Reviews

Niraj Kumar2011 July 5, 2011
Delivery
They are not bothered about the delivery of the product if the payment is made in advance.Order no.904249923, order place on date-23rd June2011. Item nameBeetel Dual SIM Mobile phone. till date delivery is still panding. I have remind so many times but response is very poor.
subrat83 April 19, 2011
bill invoice not given
Hello!!

This is w.r.t to my order no. 903152719 delivered on 16.04.2011.
The hardcopy of the bill/invoice was not provided to me against the product for which I had made requests several times, but till date the same has not been sent.


subrat
sandeep nassa February 7, 2011
Not recieving my orders
I have placed two orders no. 902180969 and 902181499 on 27th Jan;2011 with homeshop18 committment to shipped in 2 working days. But till now (7th Feb; 2011) it has not been shipped, Moreover i whenever i am calling these guys they are saying it will be delivered today or tomorrow, but it never shipped. If i am requesting them to cancel the order, they dont have the machanism to cancel the order. If they are not able to handle the order you should not take the orders. The heights are such that these guys does not bother to send a message or mail to customer that your order will be delayed due to some reason. They dont have that much of guts, now customer has paid the money all botheration should be to customer only, to track.
Now this is the main reason why online shopping is not popular in India just due to some of these cheap vendor, on TV they are making big promises in two day through express delivery. But reality everybody knows. Not only politician are screwing India these guys also taking india's reputation to dust.
And i am not sorry for my bad words, because these guys deserve it
jay mathur February 2, 2011
Nikon Coolpix 12 Megapixel Digital Camera
I was in search of a slr camera as I am interested in photography. Today I was surfing through Homeshop18’s site and I saw Nikon Coolpix 12 Megapixel Digital Camera Model No: P90. I was surprised to see that Homeshop 18 is providing 11% discount and on ordering the product the shipping will be free. The most surprising was they are allowing the payment through EMI. I liked it very much and ordered it today itself. I will receive it in a week’s time.
jay mathur January 5, 2011
Discounts by Homeshop18
I lost my Cell phone at a new year’s party and I really want to buy a new one, but I am so confused about which one to buy. I was browsing through HomeShop18 and I found the Nokia 5530, and I really like the features that it has, particularly the 3MP cameras that it has along with LED flash! And it seems affordable too, because HomeShop18 is offering a discount on the model as compared to the store price. I think I will buy the phone from HomeShop18, particularly because they have express delivery and I can get it soon then.
jay mathur December 17, 2010
Low price LCD tv
I want to buy an LCD screen for my computer. And I don’t know which one to buy. I want something around 19 inches as that is the available space that I have. I have seen the VIewsonic, Samsung and the LG LCD Tv’s and all of them seem to be around the same price. But I think that I will go for the LG because I like the brand and the price seems to be affordable. I looked on HomeShop18 and I found out that they have the LG 19 inch LCD TV which is a lot cheaper than the others and is of better quality. And they give a warranty as well. I will definitely purchase it from HomeShop18 today.
jay mathur November 30, 2010
use HomeShop18
Wow, I had ordered the Fujezone 7 inch digital photo frame from Homeshop18 yesterday, and imagine my surprise when they immediately called me to verify my details. These days you cannot tell when identity and credit fraud will happen online. It is so amazing that HomeShop18 calls to verify the details of the credit card. Not only have I saved money by using HomeShop18, I also know that their portal is safe for online shopping! Only yesterday I was thinking how good their deals are and then today they show themselves up! I would recommend to all of you to use HomeShop18 as they are definitely the best online shopping portal in India.
1819verma November 7, 2010
product not delivered
I am Rajesh Kumar from mohali Punjab. after watching homeshop18 commercial on T.V. have ordered one fuzezone mobile phone Rs3499/- on 17th oct through my HDFC credit card, order no{900970647}. i told by the executive of homeshop18 thah it will take max 7-8 working days. bt still i have not received my order. everyday i call on the helpline and they gives me fake assurance and next delivery date. i am very upset and fustrated.
plz help me out.

Plz chk i have attached the coruier status, according to which my product has delivered.

Rajesh
contact no-09888801783
Vikas Bhanot October 14, 2010
Late delivery
I ordered HCl MED-75 gaming console from homeshop18 on 05 oct 2010 and was told that none out of 2 colors(Blue and White) shown on TV was available, instead only black color was available.Though I wanted the blue, I immediately placed the order for the black color.On TV as well as on internet this product is shown as an express delivery product to be delivered within 48 hours.After waiting for more than 6 days I gave a call to Homeshop18 and was told that no details is available.My order arrived the next day evening that was close to 8 days and 4 times the time promised.
When i opened the box it was not the black color but white color which I least wanted.
Again I called and told all what has happened but they took all complaints(delivery-time, game color) very casually saying it all happens and they would take care of all the shortcomings from the next time onwards.
Incidentally it was my third not so pleasant experience with homehop18.
Jitender Verma May 19, 2010
Complaint against HomeShop18 for not delivering product even after being paid
I had placed an order for one 1 Voltas Vetris Platina 3 Star Window AC from Homeshop18 on 20/4/2010 vide Oder No. 703535188 for Rs.15500/-. I was foolish enough and have made payment of Rs.15500/- through my Credit Card as I was informed by the customer care of Homeshop18 that the product would be delivered at the most within 6-10 days. On verification from the "Track Your Order" option of the Homeshop18, I could see the information that the consignment has been handed over to the Courier. This is the position for the last 10-15 days. On enquiry over phone (14/5/2010), the customer care informed me that as the consignment is big and heavy, arrangements are being made to get it delivered locally, instead of sending it through courier. Then again on 18/4/2010 another lady executive informed that the delay is due some problem going with Voltas Company, but now everything has been solved and the AC would be sent after necessary packing, and for that due care will be taken since the product is heavy and big, through courier within a day or 2 and I would be informed over SMS about the Courier Company, despatch No. etc. and the AC would definitely be delivered latest by 3rd May, 2010. But till date (19/5/2010) the position is the same, and I am waiting for the delivery.

One strange thing is that none of the customer care personnel know about the actual position. They have been trained to give wrong information. The "Track Your Order" position informs that the Consignment has been handed over to the Courier Company; one customer care official informs that the product would be delivered locally and then another customer care executive informs that the problem is with the Voltas Company who has failed to deliver the product.

One thing Homeshop18 should remember is that I have already paid for the product and they have not yet delivered the same within the time frame, which is not good business. Moreover, they should never give false assurance, and they should do their homework correctly, before giving any information to the customers. The next thing is that they should never advertise for selling any product, if they are not able to deliver it within the set time. They are not doing good business, which is a shame for them, in spite of all the big names that are sponsoring them.

I only hope they will send the AC in the perfect condition, but God Knows When. My advice to the other shoppers, NEVER BUY ONLINE, because all these online companies do not keep their word. NEVER, NEVER fall into their TRAP and buy online. Spend a few rupees more and buy from a reliable shop from your town or locality and have peace of mind.

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