HONDA ACTIVA

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Category: Automotive

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India

HONDA ACTIVA Reviews

Swati Garg August 7, 2009
Self Start and Starting Problem
I took H0nda Activa in last week of Feb from Pune, dealer B.U.Bhandari Camp Pune.
Since starting i was facing the problem of Self Start. I told them and they said that they willl change the oil and charged me 200 Rs for that. But then also faced problem and then one day it stopped all together, horn and light too. Took to dealer and he charged battery and charged fee to me for that too.
But problem persisted and i am still facing problem.
My battery is of exide and is in waranty period.
I have been to dealer many times with no results and see customer court as an last option.

If you can help me you can contact me @
[email protected]

Name - Swati Garg
Place - Pune, Maharashtra
Dealer - B.U.Bhandari, Camp, Pune
MONICA MITTAL July 30, 2009
SELF START PROBLEM
Dear Sir,
This is to bring to your kind notice that for my ACTIVA, I had purchased an Exide battery on 12th Aug 08 The battery was alright for initial 3-4 months but then the self start problem started to occur in ACTIVA . We got the battery checked from the retailer to trace the fault. The battery was declared to be without any fault by the Exide office. The battery worked properly for another one and a half month after being charged by the Company.
When the same problem persisted then we approached ESS ELL Motors (your distributor in Dehradun). They checked the battery and told that both the charger and the battery are at fault and both needed to be changed. Thereby we bought a new charger from ESS ELL Motors.[ESS ELL INVOICE NO 09IW00537 dated 18-04-09] . As battery was under the warranty period, we gave it to Exide. The battery was again checked and was certified to be OK.
Again the same problem regarding the self start in ACTIVA started. We approached ESS ELL Motors for inspection of problem. They told that there is a Carbon on contacts and cleaned it. After that it worked OK for a few days and then the problem started again. And again on contacting ESS ELL, the ACTIVA was serviced and a certificate was given ensuring that the vehicle is not at fault.[INVOICE NO 09IW07156 DATED 16-07-09]
After a few days of servicing the same problem persists even today. Now I am not willing to approach Exide retailer as we are afraid that by this time battery might have got damaged due to non removal of fault .Further, if we replace a new battery, due to negligence on your distributor, the new one may also run out of power.
I would be very grateful to you if could kindly look in this matter.

MONICA MITTAL
84, SHAKTI-VIHAR, MAJRA
DEHRADUN
PHONE 0135-2625547

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