hello
i want to buy honda city 2011 model at your given price...but what is the ON which your dealers demand...are they your authorized dealers or are businessmen doing their own business without you and degrading a big company's name like honda...they demand 60000 rupees more than your given price.What the hell is this??? is honda company unable to meet the demands or there are some people who make it difficult for customers to get a car...u cannot do something against these black mailers? who get cars at low price from you and sale the same cars in your authorized showrooms at high rates...is this not a black business done at your authorized stores...
i want u to take action on it...i want a honda city new model car at your given price in polished metallic colour...thanx please help me immediately
my name is muhammad amir sohail afzal
email: [email protected]
phone no. 00923234805724
i am resident of lahore pakistan

I received a letter from Honda India dated February by courier, a few days ago only in end April, ( why it took two months to get to me by courier I dont know) asking for me to fix a date with the authorised service centre to change a part that we know is faulty in the Honda City which i purchased in 2009 December. I gave my car in for regular servicing only last month in March and was very surprised to find that the part was not changed. They said that possibly the part was unavailable with the service centre which is Apex Honda, Mumbai, at the time and have allotted a time on Monday 25th April to change the part in my car. When Honda knows the part is to be changed why have they not called up all Honda City clients, apprising them that the part needs to be changed instead of asking the customer to call in and fix an appropriate date and time? I have prepaid for service for 2 years for my Honda City and all records are kept regarding the car, so in the interest of service this should have been done. It is additional harassment that I have to make arrangements again ( make another car available to use when my car goes in for part replacement, depriving the owner of the other car of use during this period ), when it should have been ideally done when my car went in for servicing in March. The excuse that the part was not available at that time is very lame and holds no water. I am very surprised to find that Honda service is depreciating rapidly and is no more what I heard it used to be.

Dear Sir/Madam,
The following is the second Email that I wrote to Honda India on 31/11/2009 which also did not have any reply. The previous E mail was sent on 29/11/2009 which was the promised date of delivery of my car after full payment of Rs.1000000 (Rupees ten lakhs).

The E mails were sent to the following address:

[email protected]
[email protected],
[email protected],
[email protected],

Prof. D.M.Vasudevan, MD, FRCPath
Professor of Biochemistry and
Chairman, Laboratory Services
Amrita School of Medicine
Amrita Institute of Medical Sciences
Kochi-682041, Kerala
Phone: mobile: 09349011312
Phone: office: direct: 0484-4008731
Phone: office: operator: 0484- 4001234
Email: [email protected]

Dear sir / madam
I wrote a letter to you on the 29th; I did not receive any response from your side till now.

One fact I did not mention in my previous letter: Your office (Cosmic Honda, Kochi) Sales Executive called me many times on 24th evening and 26th morning, stating that the car will be delivered on 28th or 29th, and so the full amount is to be paid. It is usual that the car companies will ask for full amount one or two days ahead. Accordingly I had paid a demand draft for Rs.8, 91, 083 on 26.10.09, (in additon to Rs.1, 00, 000 paid on 7.10.09 as advance for booking). This is actually a little more than the price, and he told me that he will repay the excess when the car is delivered.

To my amazement, the alertness showed by your man till 26th has been evaporated after that. There was no call from the side of Cosmic Honda after getthing the money. So, I am compelled to call them on 29th evening, when the lazy reply was that the Car was not sent from the headquarters. On getting the full amount in their pocket, your people became completely irresponsbile, and did not show even the courtsey to call me and explain the situation.

Today is 31st. Tomorrow is 1st. Now I am sure that a conspiracy has been perpetrated towards me. I am sure, that your company representatives knew well that the delivery of the vehicle will not be in the last week of October, but only in November. But your representatives wanted to fill up their monthly quota or monthly target, by getting the full payment from my pocket. Thus I feel I am cheated, (repeat, cheated) and my faith in the Honda has been completely shattered.

Today morning the Manager, Cosmic Honda, told my representative, Dr. Rahul Lakshaman, that the Honda headquarters had originally informed them that the delivery will be in the last week of October, but the headquarters did not keep the word. In other words, your local representatives are blaming the headquarters.

So, I need explanations for the following points:

1. What was the urgency of grabbing Rs. 10 lakhs from me on October 26th itself? Who is to blame for this malpractice? Your agent? If so, what is the remedial measure?

2. I had paid Rs. 10 lakhs on the 26th October, and for the last one week I am in dark regarding what happened to my money. Nobody is giving a satisfactory explanantion. Who will give an explanation?

3. Am I cheated by your local agent, or by the headquarters itself?

4. If your organisation is so lazy even at the delivery stage, what will happen to repair works when it is needed at a later stage?

5. I would like to cancel the whole deal, and demand a complete repayment of the whole Rs.10 lakhs, if delivery of the vehicle is not done on 2nd November. (i.e. one week after giving full payment).

6. You did not even show the courtsey to reply or even to acknowledge my previous letter. Should I contact still higher person in your organisation to get a response?

Prof. D.M.Vasudevan, MD, FRCPath
Professor of Biochemistry and
Chairman, Laboratory Services
Amrita School of Medicine
Amrita Institute of Medical Sciences
Kochi-682041, Kerala
Phone: mobile: 09349011312
Phone: office: direct: 0484-4008731
Phone: office: operator: 0484- 4001234
Email: [email protected]

Recently, I put down $100.00 deposit for purchase of a 2006 Honda Civic. I had decided not to take the car and when I went back to retrieve my deposit, they offered me a further $1, 000. off the cost of the car. I returned home and told my husband, who said "buy the car" we need it for our daughter. I called back on Dec. 31, 2008 at 3:30 p.m. I was told that the originally salesman who had sold me the car was out and I had to wait till January 1st to call him when he came in at 11:00 a.m. I had asked what I had to do to get the car at this $1, 000. off and was willing to drive there (even in a snow storm) to get the car. They said don't worry, no one was going to buy the car and to call back in the morning when they opened. I ddi as told and called at 11:00 a.m. to speak with that originally dealer. I was then told that the offer was off as it was now 2009 and they made their numbers. NO ONE said anything about them making "numbers" when the $1, 000. off offer was made. I further reminded that I did nake the offer in 2008, however, they were very curt as though they didn't care whether this car sold or not. I had gone through this whole process of buying a car on my own just to prove that I wouldn't be "ripped off" as many women are only to find out that used car salesmen are really "sleazy". Now, I have to restart the whole process as my daughter needs this car to start school in about a week. I am writing this letter to show the world that as a cancer survivor I have conquered cancer but hove not conquered the case of the sleazy used car dealer.