Honda of America

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Category: Automotive

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United States

Honda of America Reviews

Moiken July 6, 2011
I would never wish this mess of a car on anyone
We purchased a Honda odyssey with 60, 000 miles on it for 13, 000 dollars in 2005. It is a 2000 model. We have spent over 3, 000 dollars in problems with the automatic doors. We started having problems with the transmission at 80, 000 miles after they had extended the warranty to 109, 000 miles because of so many problems with it. We were then instructed it was the engine mount and we fixed it. We have now been through this same thing 3 times. After fixing three engine mounts our car finally registered the transmission problem with a check engine light and now they are telling us we need a new transmission. Because it is so labor intensive to actually check the transmission it was easier for them to tell us that it was the engine mount instead of finding out the real cause for a hard shift. Since they have put us off for so long they are now telling us it is out of warranty and they can do nothing for us. We have now paid for this car twice and Honda is not willing to help us out. We were treated very poorly and after an entire month while they were "reviewing" our case they tell us we shouldn't have bought a used Honda. They will not stand by their cars, they will not treat you with respect and they will not listen to your situation. I will never buy a Honda again. We have now had to get a new catalytic converter, a new transmission, 3 engine mounts and 3, 000 dollars in door motor parts. This is not the make or the model for you or anyone!!! I would never wish this mess of a car on anyone!
Jen K April 29, 2011
Disregarded warranty
We purchased a Honda odyssey with 60, 000 miles on it for 13, 000 dollars in 2005. It is a 2000 model. We have spent over 3, 000 dollars in problems with the automatic doors. We started having problems with the transmission at 80, 000 miles after they had extended the warranty to 109, 000 miles because of so many problems with it. We were then instructed it was the engine mount and we fixed it. We have now been through this same thing 3 times. After fixing three engine mounts our car finally registered the transmission problem with a check engine light and now they are telling us we need a new transmission. Because it is so labor intensive to actually check the transmission it was easier for them to tell us that it was the engine mount instead of finding out the real cause for a hard shift. Since they have put us off for so long they are now telling us it is out of warranty and they can do nothing for us. We have now paid for this car twice and Honda is not willing to help us out. We were treated very poorly and after an entire month while they were "reviewing" our case they tell us we shouldn't have bought a used Honda. They will not stand by their cars, they will not treat you with respect and they will not listen to your situation. I will never buy a Honda again. We have now had to get a new catalytic converter, a new transmission, 3 engine mounts and 3, 000 dollars in door motor parts. This is not the make or the model for you or anyone!!! I would never wish this mess of a car on anyone!
October 27, 2008
Jump start kills cars
My 2006 Honda Civic Hybrid needed a jump start because I left the dome light on overnight (I know. I should get what I deserve for this inexcusable mistake!) The next day, I tried to jump start the car. The battery recharged just fine, but the car still wouldn't start because the Immobilizer System (security chip in the key that must match the code programmed in the car) claimed my key was unrecognized. I had to have the car TOWWWWWWWWWWWED!!! to the dealer, who offered absolutely no sympathy (You stupid consumer! Don't you know you can't leave your dome light on? You moron!) They then proceeded to keep my car for 3 days and replace some relay module thingy that cost me $700! I filed a complaint with Honda of America, which was a complete waste of time. I was at fault, out of warranty, and out of luck.

I would expect to have to pay for a new battery for my mistake, but not a new $700 relay module. This is a BAD DESGIN, don't you think? Do not make the mistake of jump starting a Civic Hybrid. Better yet, buy a Prius.

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