Honda

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Category: Automotive

Contact Information
India

honda2wheelersindia.com

Honda Reviews

moshi August 29, 2009
Honda Dealer-Prathul Honda Hyd
I booked a bike--unicorn black more than a month back. Prathul Honda said it will be delivered within 30 days.
When I call the showroom, they dont reply properly. They cut phn in middle of conversation.
Sometimes say will calll in 5 min but dont call then...
Before the bike is purchased this is the response...I dont know how will they serve once I get the bike...
Really bad...
Dont know if all showrooms in Secunderabad are like that...
Civic Owner August 15, 2009
Warranty does not cover cooling coil
I have been a loyal Honda car user ever since I bought my first car. But after my recent experience, I am seriously re-evaluating my choices.

Recently I was refused warranty coverage for the replacement of my car's cooling coil. It is of course still under warranty and I have been diligently sending it to an authorised Honda service centre for every service every time. Honda is claiming that the cooling coil is not covered for my case because it was extremely dirty due to "external factors" which their customer service agent couldn't even describe in any detail. This is clearly due to a design fault in the car itself (as it can't be that dirty due to my normal everyday urban driving) or a lack in Honda's service technician's diligence in checking my car during servicing. Either way, I am being penalised for a fault that should be covered by Honda. To rub salt into the wound, they have not even bothered replying to my complaint email which was sent to the local Honda email helpline.

Does anyone know of any Honda regional or worldwide complaint email which takes customer complaints more seriously?
austinpowers June 28, 2009
bad quality in design & materials
The HONDA civic since 2006 till now (2009) has many many problems (e.g thin paint, rear window lets in water, corrosion near windscreen, brakes wearing excessively in short period of time, handbrake not working properly, suspension faulty) & honda dont actually address the problems. E.G the honda civic- if its within warranty HONDA will just replace / keep replacing the part at fault -but same fault happens again & again because the root cause isnt addressed. Anyway but what happens after the 3 year warranty?? the customer has to pay up again & again-when a permanent solution should be offered. (btw the thin paintwork they wont even admit to) just search the net & youll see what I mean.
austinpowers June 28, 2009
bad quality in design & materials
The HONDA civic since 2006 till now (2009) has many many problems (e.g thin paint, rear window lets in water, corrosion near windscreen, brakes wearing excessively in short period of time, handbrake not working properly, suspension faulty) & honda dont actually address the problems. E.G the honda civic- if its within warranty HONDA will just replace / keep replacing the part at fault -but same fault happens again & again because the root cause isnt addressed. Anyway but what happens after the 3 year warranty?? the customer has to pay up again & again-when a permanent solution should be offered. (btw the thin paintwork they wont even admit to)
jen larsen May 26, 2009
warrant odyssey
We purchased a Honda odyssey with 60, 000 miles on it for 13, 000 dollars in 2005. It is a 2000 model. We have spent over 3, 000 dollars in problems with the automatic doors. We started having problems with the transmission at 80, 000 miles after they had extended the warranty to 109, 000 miles because of so many problems with it. We were then instructed it was the engine mount and we fixed it. We have now been through this same thing 3 times. After fixing three engine mounts our car finally registered the transmission problem with a check engine light and now they are telling us we need a new transmission. Because it is so labor intensive to actually check the transmission it was easier for them to tell us that it was the engine mount instead of finding out the real cause for a hard shift. Since they have put us off for so long they are now telling us it is out of warranty and they can do nothing for us. We have now paid for this car twice and Honda is not willing to help us out. We were treated very poorly and after an entire month while they were “reviewing” our case they tell us we shouldn’t have bought a used Honda. They will not stand by their cars, they will not treat you with respect and they will not listen to your situation. I will never buy a Honda again. We have now had to get a new catalytic converter, a new transmission, 3 engine mounts and 3, 000 dollars in door motor parts. This is not the make or the model for you or anyone!!! I would never wish this mess of a car on anyone!
sscott May 20, 2009
Rear Breaks
I have less than 10, 000 miles on my new 2008 Honda Accord, which it less than a year old. I took the car in to the dealership for its 2nd oil change and was told I need new breaks. Then I was told it is something that occurs with 2008 hondas. Who in their right mind would buy a car that they will need to spend 232 on breaks EVERY OTHER oil change. No one would purchase the car. I feel I have been cheat and mislead. There is an obvious defect. I think I am going to call the local television stations to see if this problem can be resolved without me having to pay for breaks about every other oil change. Reasonable repair is fine, but having to pay for breaks before the car is a year is unacceptable.
nate May 15, 2009
gas tank
Hello everyone my name is Nate.
the reason i am posting this complaint is due to my Honda VTX 1800 has been in the shop for almost six weeks.
Well let's start with the reason the bike is in the shop. will leaving a military base I made a bad desicion to ride over some faulty equipment in the road which caused me to drop the bike. I was ok, but the bike looked like crap and the base police gave me a ticket lol. Well I took the bike to a shop my insurance guy recommended to me and they said it would take around two weeks give or take a day. Well it's been five weeks and all the dealer can tell me is the tank is on back order and it is up to Honda. the dealership is not the ones at fault and i should call Honda myself. (at what point should the customer call the people that the dealer should be talking to? I guess now!!!) So I called the number provided by the dealer and they told me it would take somewhere around two to three bussiness days to find out anything about my bike. For crying out loud it is a gas tank got dang it!!! I spend fifty dollars a week to drive my truck to work and seven dollars to ride my bike and now my wife has started to nag me about why i needed a bike in the first place. this is so stressfull and I don't know where to turn if you have any ideas E-MAIL ME [email protected]
Patrick Cox May 4, 2009
Honda
Today I attempted to pay off my son's Honda & was given the runaround by a customer service rep. She wouldn't give me the payoff balance, then said they wouldn't send the title even if the balance was paid off. The title would need to be requested by my son. <br />
I am so disgusted with GE for all the late fees, high interest charges, & runarounds. Why can't the balance due be given to someone, especially a family member, who would like to finalize this long & drawn out process & give the final payment as a gift to my son?<br />
I would appreciate someone contacting me ASAP to let me know the final balance due on my son's account. Also, I need to know whether or not all the runarounds we've rec'd have done damage to my son's credit rating. We have made timely payments & would appreciate not getting billed for one more late fee. This last payment was made on the due date but the customer service rep said that it wouldn't be posted until tomorrow. What is the reasoning behind this delay? If a person calls on the due date, why can't the payment be accepted on that day? Now I know why my parents always said "Pay Cash"--it's companies like GE & all the other credit card companies that have caused so many problems for consumers.<br />
Lana Cox, Mother of Patrick Cox
Joshua Fontes February 24, 2009
lies and car damage
It started with the purchase of a new 2007 Honda Civic at this dealership. I was told upon the purchase of the car I would receive a year of free oil changes and that oil changes would be 19.95 from then on. I had to beg for the first free oil change, but the remainder was not honored and I was charged 29.95. Honda gave out my information to various warranty companies and now I get an average of 20 calls a month trying to sell me warranties. Honda says they can't do anything about it, and all their numbers are blocked. The latest incident was last week when I went in for my 29.95 oil change. Damage was done to my car and no one fessed up. I asked to speak to the manager and he refused to do anything about it and told me that it was old damage. This was a lie and when I asked the manager to give me a number for his manager, he stated that there was no one above him and I could write a letter. All that Honda had to do was admit what they did and spend a few bucks to correct their mistake. Instead I get to spend hundreds.
November 24, 2008
XM radio customer service
Honda Accords have the great XM radio and we subscribed/PAID for a YEAR of service in October 2008. We just received a notice that there are ADDITIONAL CHARGES and we are about to be turned over to their collections. I can't believe Honda will tolerate supporting the XM Radio as they are extremely RUDE and they are guilty of FALSE ADVERTISING. (Claiming we paid in full too early...now there are more charges). Honda is an upstanding HONEST company in our opinion and we've had plenty of Hondas and have suggested Honda products to our friends an family. If Honda continues to deal with such a DISHONEST and RUDE company, it would be a huge surprise, but we and our friends will go to another type of car. ABC TV (20/20 for example) is going to hear about this as well. Just wanted you to have a heads up on this. We truely appreciate, so far, your terrific cars and service but the public should NOT have to deal with the XM company which apparently Honda has chosen.

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