Reminder 4...

From: Subash Kannaw
Sent: Saturday, March 29, 2008 10:48 AM
To: honda CC
Subject: Fw: Kind Att; C R Manager

Reminder 3...

From: Subash Kannaw
Sent: Thursday, March 27, 2008 11:08 AM
To: honda CC
Subject: Fw: Kind Att; C R Manager

Reminder 2...

From: Subash Kannaw
Sent: Tuesday, March 25, 2008 11:23 AM
To: honda CC
Subject: Fw: Kind Att; C R Manager

Reminder 1...


From: Subash Kannaw
Sent: Monday, March 24, 2008 3:54 PM
To: [email protected]
Subject: Kind Att; C R Manager

Dear C R Manager,
Honda has been a dream Car for me . I am working in university here as Director . In the month of Sept I got a opportunity to buy a car thru a known it had run only 16000 km. I contacted Mr Harish (From Insurance Depptt)of Prestige Honda Jalandhar (Honda Dealer) in the month of 3rd week of Sept 2007 with whom we discussed for the transfer of the papers since I had a previous insurance at 40 % benefit he advised me to get present insurance which was vaild upto Aug 2008 refunded and continu the old one we checked up with him regarding surrender of the policy the policy was of Reliance . I kept on checking with Mr. Harish he kept on extended the dates. In Nov2007 he asked me for copy of transferred Registration copy which was handed over to him . Ending Nov when I didn’t get the payment I contacted Mr. koura of the same deptt in presence of Mr Anup senior sales manager of the dealer.. It was agreed in front him that the payment will be released to me within 7 days that is fist week of Dec. I kept on calling these both guys Mr. Kaura and Mr Harish nothing Happened. On 7th Jan2008 I was told to hand over the original copy of insurance which was done. Again nothing happened it was ending Feb after a lot of pressure on the Mr. Kaura, he told me that the it cannot be refunded as my earlier owner has already taken claim on the policy . I was shocked. I even contacted Mr. lallily the Director of Prestige Honda Jalandhar (Honda Dealer) But even he promised, nothing no initiative was taken by him to resolve the issue . My submission is as below
1. Prestige Honda Jalandhar (Honda Dealer) should have not accepted my papers when they were not sure.
2. why so much of delay 6 months.
3. I could have continued with the policy if told in Oct itself.
4. Why Mr Lalliy Director Prestige Honda Jalandhar didn’t took any initiative to resolve this even I request him to give a patient hearing. He will at least earn something out of the money I spend on the vehicle. He too is not bothered to resolve this issue. I was shocked when he told me that I haven’t purchased vehicle from him
5. Why they asked me the papers time to time and kept me hanging
6. I complained on 1 to 1 Honda says it is for the people they carebut sorry it is absolutely a big lie on 11th March, 14th March, 15th March, 18th March, 24th March (twice), 26th March, 29th March, 31st March Till date no one from Honda has contacted me. Honda is not really bothered about customer. They only talk of high slandered of services but in really sense it is bull shit.
7. Why there has not been any solution or settlement till date why everyone is washing hands.
8. Why Honda who is known for their service silent on this issue. Is this the service Honda is talking about
9.I AM STILL WAITING FOR HONDA TO RESPONSE>>>>>>I HAVE LOST FAITH IN HONDA AS WEL AS THEIR DEALERSHIP> I REGRET GETTING Associated with them . I have put my dream car on Sale.. Shame on Honda for not caring for the people
Regards
Subash, Email [email protected]