HONDA-CBTWISTER-ENGINE+CUSTOMER SERVICE COMPLAINTS
Dear sir,
'
I took a CB Twister on May 2010 from "The Noble Honda", Rasipuram, Namakkal[dist], TN.
I face a problem with the vehicle sir.
Oil is leaking from engine head.
Within 10 days oil service is made with the company, the complaint occurred.
We complained this to HR of namakkal "The Noble Honda".
We didn't get proper reply from the service manager.
They talked like ignoring the complaint.
The complaint first is made on 24th july 2010.
We complained today again.
They replied,
They can do one more service only.
Why is this complaint coming..?
They said, "We cant do anything for this complaint, and all bikes will face this problem. We
can do service only. We are not responsible for this.".
While taking the vehicle, Rasipuram Sales Manager said that, the engine is made in Japan.
But Now, Namakkal Service Manager said that, the engine is of Indian made.
I took the vehicle believing to be Japan made engine.
I took this vehicle for my business purpose.
I can't do service again and again.
Give me the proper solution sir.
Please respond to me as soon as possible.
Oil is leaking regularly from the engine head.
My contact number is 9894672465
The vehicle Regn No is :
TN28 AX4447
Chassis Number :
ME4JC472DA8020349
Engine Number :
JC47E0025036
Please Respond to me as soon as possible sir.
Thank You.