This is the name on the trial bottle of the product I received after using my credit card to pay $5.95 for S&H. This was the hook that this company needed to begin their fraudulent mission. Within 10 days of using the trial product, I decided that it was of no use; efforts to contact them from info on the trial bottle went nowhere. I logged on to my credit card website to look for a phone number only to find that a $99.90 charge had been placed on my account from Hoodia. The tel. # on my CC info was of no use; it was answered by a recording that told the caller to leave name and telephone number and they would return the call. It never happened; I made five calls and my CC company tried it while I was on the line discussing my concern over these charges, also to no avail. I downloaded a Dispute Form, filled it out and mailed it to Pleasanton, CA. Office of Providian Bank disputes, I guess, although the credit card company has now been purchased by Washington Mutual.
I originally got the offer from this company on my Yahoo! email site. I have emailed them as well as BBB's in Oregon, Utah and California. The FTC, various other sites that I thought might help me. My CC says that inasmuch as I supplied this company (Hoodia) with my CC #, it was my responsibility to work out the problems directly with them. When it took me five days of searching before I finally located the whereabouts of this company, you can imagine my frustration at the lack of help offered by Providian. They supposedly are working my dispute but I have yet to hear anything from them and almost daily contact with the CC website and telephone center has given me no insight into the progress on this case. I suggested that I would put my CC in a drawer and ask them to block any new charges against it. They said they could not do this so last week I was forced to cancel my account. But prior to doing this, I found two more new charges had been charged to my CC. Some company named only Escurve had hit me with $28.97 charges on March 16 and again on March 20. The tel. # listed on my statement tracked right back to the site in Utah, so it is the same company only under a different name.
I had fully intended to refuse shipment of the product but when a small pkge arrived from a NovaPointe LLC in Ontario CA with no mention of Hoodia, I opened it only to find two small bottles of Hoodia. I buy quite a few products on the Net, many from Amazon. These can come from anywhere in the US and under a maze of names so that was what I was expecting. I had been advised by a friend to try Clark Howard with this problem and at this writing, I'm not sure of exactly to whom I'm writing so will just await some kind of response to this.