Having viewed the hostel/prices/reviews 96%, through hostelworld.com I booked on line, one night in May, and two nights in October. Having contacted the owner direct to arrange a taxi, this did NOT meet us at the airport. Arriving at the house, it was nothing like the photos on the web site, but the location was good. OK the room was fairly clean, hot water, but an awful breakfast. On my return I have been trying to cancel my booking in October via "My World" my booking was not showing, even though I have a booking confirmation confirming the deposit.
Being unable to cancel the booking on "My World" 5 replies were sent via customer services to log in, but no details were showing.Phoning the owner, she promised to cancel the booking, and advise me my e-mail, no response. Phoning hostelworld.com 6 times, I was put on hold, leaving 2 messages to phone my mobile number, no contact after 3 days. Now they have my card details, and if I do not cancel, they will take the first night accommodation charge. I even phoned directory enquiries in Ireland, and there was NO listing for this company, at the address given on the web site.My bank have advised me that the money could be taken via another subsidary company!!!