hotbooksale.com / smartsavingscenter.com
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1 stars | | (2) |
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Category: Entertainment
Contact Information California, United States
Phone number: 805-291-3189
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hotbooksale.com / smartsavingscenter.com Reviews
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nivek1969
July 19, 2009
misleading/fraudulent company
I ordered a book recently from hotbooksale.com which was listed as "ships in 24 hours." This did not turn out to be the case. They do not even have the book in stock and they have written that they will try to get it within 28 days and if they cannot the order will be cancelled. I ordered this book because I am farily certain it is OOP and was surprised someone had it so I ordered immediately. To make things worse, when you order a book from them you are automatically signed up for a membership with smartsavingcenter.com, which is the same company actually, for $19.95 a month. This is not made very clear at all when you are ordering a book. So, I have canceled the membership and called them about the membership fee. They have refused to refund that fee and had the gall to tell me that I would not be charged for the book if they cannot find it for me! (which they will not because it is very difficult to find, and is going for hundreds of dollars on Ebay). Now I am concerned about future charges because these idiots have my debit card number, so I'll probably have to cancel my card and get another which is more grief. Avoid at all costs!
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ropeyz
December 15, 2008
charged my credit card
On 12/14/08 I bought books from hotbooksale.com. Later that evening I got an email that said I was signed up for a savings program through smartsavingscenter.com. I think they are the same company. They had my credit card number, address and full name. The email stated that I had a free 7 day trial, that would then turn into 29.95 per month if I didn't call and cancel during the trial period.
The phone numbers on their email go nowhere. So, you can't call and cancel. I called my bank and cancelled my Debit card. There was already a $1 charge, sure to be followed by more. When I went to the website for more informaton they ask you to sign in with the login and password they gave me in the email. I was scared to give any more information, so I didn't pursue that any further. Also, I called hotbooksale.com. Same problem; the number goes nowhere. I doubt I'll even get the books I ordered.
As soon as the charge officially goes through, I will dispute it with my bank. I really hopes someone does something about this. So many people have fallen victim to this scam. If there is anything I can do to help, please let me know.
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