Sir,
I have made a transactions through my visa card (Barclays Bank) no. 4339 4800 0029 6168 on 31/12/2009, for hotel booking with amount 15221.01 INR.
But the merchant has terminated the service and stated in the mail about the reufund procedure soon.
Its already 3 month, and still no refund is given. and the merchant is not replying any of my mails as well my phone calls.
So please help me out in this matter to take the refund soon.
Please help me in this matter, so i can get my refund soon.
THE MAIL WAS AS UNDER
Dear Mr. Rahul Mehta,
We regret to inform you that WD Travel Co., Ltd., Bangkok, Thailand, has effectively ceased operation as of Feb. 21, 2009 due to financial problems.
Please note that your booking has been cancelled and your refund is under consideration.
We sincerely regret any inconvenience that this may cause you.
Wired Destinations, Bangkok, Thailand
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Owned and operated by WD Travel Co., Ltd.
Email:
[email protected]
Call: +66 2 2338155/6 (Local 7:00-22:00. UTC/GMT + 7 hours)
Fax: +66 2 2338157