ANYWHERE BUT HERE!! - On December 13, 2008 I booked a room at the Belnord Hotel in Manhattan's Upper East Side through HotelsCheap.com. When I arrived at the hotel, therewas NO reservation nor was there any record available, to the front desk, through any of the reservation services. Now, this would not be so terrible, except for one thing, the reason I had to go to NY on this sorrowful occassion. My granddaughter, 4 months old, had just passed away, the day before and there I was, in NYC from Palm Beach, with my wife and mother, for a horrendous reason, in the hotel lobby, STUCK!Well I brought my laptop, looked up Hotelscheap.com and called their 800 # to find that "their" 800 # was Hotels.com, a reputable company, through whom I immediately "booked" and it showed up instantly at the "desk". Now, of course, our reservations for 3 days was completely PREPAID and I had only a link (their 800 # went to voicemail)HotelHotline.com for ANY customer service. I had to call my credit card company and have the charge reversed (yes, they, Hotel Hotline.com, put the charge through instantly). NOW, here it is 3 1/2 weeks later and I finally just got an e-mail acknowledgement from Hotel Hotline.com that "they" have reversed the charge. I recommend that NEITHER of these companies ever be patronized.