My email address : [email protected]
Username : tokwan35
I don't care my account and particular expose hopefully them realize they are scam customer
I bought this premium account since october 2010 last year and the account suddently become malfunction meaning that cannot recognized my username / password / email add, so i have launch a complaint to them and hope them reply since last week but no reply to my solution of problem till date ( 336 hours neither than 24 hours reply refer to policy to attend customer complaint ) .
I am really regret with this customer service and hope that hotfile refund my money back due to unsatisfactory customer feeling on their promises.
Lately I have change to hotfile for try on their performance but very short time period only compared to rapidshare which previously subscribe me never getting me problem like this.
I hope the related person can assist me on this matter also to same scenario happen to other people world wide