HotMovieSale.com
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Category: Business & Finances
Contact Information
999 W. Yamato Road, Ste 100, Boca Raton, Florida, United States
Phone number: 561-989-7400
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HotMovieSale.com Reviews
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flowersofmay
February 13, 2010
Unauthorized charges
I too was ripped off by this company charges $19.90 in unauthorized membership charges which I knew absolutely nothing about. I did NOT sign up for any membership. I went on one website to find movies, ordered from the website and somehow landed at this one. Then when I called to ask about it I couldn't understand the person I was talking to because they of course could not speak English very well! I will be filing a complaint with Better Business Bureau.
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Dr. Lisa
February 6, 2010
additional $9.95 charge
2-06-2010
I paid $5.99 extra for expedited shipping, yet it took from Sunday until Saturday for the dvd to arrive.
They charged an extra $9.95 that they said I had agreed to. This was not stated clearly, as if it had been, I would definitely not agreed to their terms. It would have been cheaper and quicker to buy the dvd at a store.
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Eric69
February 2, 2010
Bogus membership fee
These assholes are charging my credit card $9.95 a month for a bogus membership fee that i never agreed to. I bought one movie for 6 bucks next thing u no my card is being billed monthly. what a f*****g scam. I really wish I could fly to Florida right now so I could beat the living shit out of these assholes. But all I can do for now is cancel my debit card which is gonna be a massive pain in butt right now. So beware n dont fall into there bullshit scam. God I am so pissed.
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Ripped off in Central Oregon
January 19, 2010
SCAM!
OMG! This place really blindsided me!
I "ordered" a DVD as a Christmas gift, but kept receiving weekly e-mails telling me it was backordered. Fearing I wouldn't get it in time for Christmas, I cancelled my order with Hotmoviesale.com and went somewhere else.
In checking my credit card statement, I see that they are charging me $9.95 for both December and January; for what? After being on hold for SEVERAL minutes, I finally got to talk to a real person (no doubt from some other country other than the good old US of A) anyway, she told me I had signed up for their membership. What the f???? She also told me they sent me confirmation e-mails tellming me this. BS! I demanded they credit my account for these two $9.95 charges, and she tells me the best they can do is cancel it, effective today, so I won't get charged "any more". Then, she pretends to put me on hold to see what she can do for me. When she comes back on the line, she tells me she will credit my account for these two charges, but I won't see it for one or two billing cycles. You bet your a*! I'm going to be keeping an eye on my bank statement to watch for it.
Websites like this give others a bad name. From now on, I'm going to do ALL my shopping through Amazon.
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Burleson Bill
January 15, 2010
Hidden Membership
I purchased one DVD in November for $10.89 and was charged for that purchase which I have no problem with this transaction. However, in December 2009 and January 2010 my credit card has been charged to $9.95 for a total of $19.90. I latter discovered that it has a hidden membership that had a three day trial period of three days through a secondary company BestBrandValues. Beware of dealing with hotmoviesale.com or you will end up with charges that you did not authorize.
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jmelees
January 6, 2010
corrected their error
HotMovieSale.com respsonded to my complaints and refunded the $9.95. Thanks and caveat emptor
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jmelees
January 2, 2010
unauthorized credit card charges
Second round of messages with Hotmoviesale.com a division of best values brands. So I got a form letter saying "no you're wrong you did sign up for the membership which had a three day trial period."
I never received a confirmation email either due to spam blocking or best brands oversight. 3 day trial??? They are trying to steal money. I sent the following
"I'll be glad to have my bank and the fair trade office at the Colorado Attorney General office take care of this or you can refund the 9.95 immediately. Either way is fine with me.
I never never a confirmation of the unauthorized $9.95 membership fee either due to spam blocking or your oversight. I would have cancelled it immediately before your 3 day trial was over. I also never received my user name and password email for this unauthorized charge. "
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jmelees
December 31, 2009
undisclosed membership fee
I ordered and received a DVD from this website. I was then charged an undisclosed $9.95 membership fee. Requested refund of that membership fee.
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Tiredofbeingcheated
October 1, 2009
unauthorized credit card charges
I purchased a video for $29.95 at HMS. I was going through my bank statement and noticed a charge of $19.95 and went back to previous statements and found three additional charges to my account for the same amount. I called the company and they said I had authorized a monthly membership when purchasing the movie. I did not authorize any membership and had no idea what they were talking about. I asked to be reimbursed for the money they fraudulently took out of my account and they agreed to removing two months worth. I said no all the money, she said she was not authorized to do this. I asked to speak to a manager and was told they were all busy. They sent me an email and are reimbursing an additional $19.95 but still owe me $19.95. It was a true scam and I want others to be aware and want them to be forced reimburse others they have stolen from.
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K. Buell
September 9, 2009
Illegal/Unauthorized Account Deductions
I shopped via this site in order to purchase a difficult to find DVD. This site advertised it as well as flaunted its comparably low price (find this movie at Amazon for triple the price...). I dutifully proceeded through their forms and was never educated on a membership fee nor was I informed that any deductions, save for the price of my purchase, would be taken from my account. Much to my chagrin, there was a $19.95 unspecified charge to my account and then almost a week later was deducted the purchase price of my DVD. I was satisfied with the product received but am unshakably sure that I authorized only the debit of the DVD that I purchased.
Thank You in advance for your time and consideration to this issue.
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