I made a reservation through Hotwire.com for a car rental days in advance. I was transferred to the Alamo Car Rental location at the Tucson International Airport. They gave me the vehicle information and they took down my information and the reservation was completed for the pick up date. Hotwire charged and confirmed my payment. when I went to pick up the vehicle on the set date my card was not accepted at the Alamo Car Rental place...

Now Hotwire refuses to refund me the money charged for the car rental which was for a total of Five (5) days. Yet I had no problem what-so-ever renting from ENTERPRISE and at the last minute even... I even had ALAMO give me in writing on their letterhead that they refused my card (not for the lack of money).

Why is it that my money (card) was good with Hotwire to scam me out of cash yet not good enough for the ALAMO CAR RENTAL? If HOTWIRE is going to support or sponsor or be affiliated with such companies and they do the process to charge and they get their money a car rental should not refuse the card that has the MasterCard or Visa logo...A card from the bank is used as a CREDIT CARD and/or DEBIT...

NEVER USING HOTWIRE ever again...and for those of you who will think of using them...BE AWARE of the scam they do...Nowhere in their Terms does it state that you money will not be refunded regardless if the affiliated company refused you...