in 2007 i have takenloan from citi financial with fixed rate of 12%of intrest but when later after a year when i wanted to know my remaining pymts they have told that your tenure has been increase from 12% to 12.75% means from 15 yrs to 17 yrs...it was really shocking news for me...when i told them that i have taken fixed rate loan not floating then they strated with argument as pls show us some proof for same...when i chkd my all documents non of the documents has written about fixed rate of intrest...and from bank agent from i took the loan has already left the job few month back .

kindly help me with situation as this is big fraud done with me.