Household Bank

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Category: Business & Finances

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United States

Household Bank Reviews

Rolanmiles July 7, 2011
Screwed
They gave me a 2000 dollar limit. i paid my statement every month almost in full. my wife and my daughter go on vacation and use the card and told there is a block on it, i call household bank and they say they reduced my credit limit to 1400 dollars|. i asked them why and they said i took a cash advance for 60 dollars!. that 60 dollars was already paid/. the said OK and took the block off and my credit available was 69 dollars.. now i have my family on vacation with a 69 dollar credit availability!. i said when were you going to inform me of the credit reduction they said we mailed you a letter today/. what good does that do for me|. when i get the bill i am going to pay them off and cancel the card screw them all.
DJ Deni May 3, 2011
Charged me Late Fees for No Reason
Every month I make my payment on time give or take a day or so. I just so happened to look back on my statements wondering why my balance is not going down. They have been charging me late charges for no reason. As of January 2011 I am now one month ahead and I received a late charge in the months of November, December, January, February and March. I have emailed them asking them to reimburse these charges and they refused. I also asked them to please lower my rate because of the hard economic times. They said NO! I am now forced to close this account.
Handypeo January 13, 2011
Unethical
THE AUTO PAY that ISN'T an AUTO PAY. I have HOUSEHOLD BANK for years, I had Auto-Pay set up on my account originally for $50 and then dropped auto pay to $30 and my payment was always $29.00. Well last month they charged me $39 for membership against my account balance so then they changed my minimum to $31 but they only took out $30.00. so I got charged $25.00 late fee because I was 1$ short according to them in my auto pay. This month it is back to $29.00 per month. I called household bank to find out why they didn't take out the minimum. They said they could only go up to the $30 limit I had. I said WHAT!!! I have auto-pay, They told me I should have gone online and checked. I said that is ridiculous, why would auto pay not be an auto-pay. if I have to go online every time then what is auto-pay for! I said why do I have to go online and check to see if they are tricking me every month. That is why I have AUTO-PAY to AUTO-PAY. Makes sense to everybody except HOUSEHOLD BANK. my other banks take out the $ amount or at least the minimum. So $1 cost me $25.00 and higher interest fees because I was late on $1.00 Way to go Congress, you really fixed the bank system if this is considered logical. IT IS UNETHICAL at very least if not downright THEFT!!! Robbers go to jail and these guys are robbing everybody with their little banking schemes and then ruin your credit so you can’t get a loan because you were short $1.00. Then everybody else can take a shot at you, your lenders, your insurance companies and anybody else that can take a shot at you. And it is amazing why people think the lower income earners are broke and in POVERTY!!
Handypeople January 1, 2011
Unethical practices
THE AUTO PAY that ISN'T an AUTO PAY. I have HOUSEHOLD BANK for years, I had Auto-Pay set up on my account originally for $50 and then dropped auto pay to $30 and my payment was always $29.00. Well last month they charged me $39 for membership against my account balance so then they changed my minimum to $31 but they only took out $30.00. so I got charged $25.00 late fee because I was 1$ short according to them in my auto pay. This month it is back to $29.00 per month. I called household bank to find out why they didn't take out the minimum. They said they could only go up to the $30 limit I had. I said WHAT!!! I have auto-pay, They told me I should have gone online and checked. I said that is ridiculous, why would auto pay not be an auto-pay. if I have to go online every time then what is auto-pay for! I said why do I have to go online and check to see if they are tricking me every month. That is why I have AUTO-PAY to AUTO-PAY. Makes sense to everybody except HOUSEHOLD BANK. my other banks take out the $ amount or at least the minimum. So $1 cost me $25.00 and higher interest fees because I was late on $1.00 Way to go Congress, you really fixed the bank system if this is considered logical. IT IS UNETHICAL at very least if not downright THEFT!!! Robbers go to jail and these guys are robbing everybody with their little banking schemes and then ruin your credit so you can’t get a loan because you were short $1.00. Then everybody else can take a shot at you, your lenders, your insurance companies and anybody else that can take a shot at you. And it is amazing why people think the lower income earners are broke and in POVERTY!!
Vladimir Estragon June 16, 2010
Scam to steal money
Household Bank continues to send me my bill late. This is a trick by them to be able to charge their customers "late fees" I have contacted them several times and they say they are required by law to mail the bill at least 21 days in advance. When I ask them why my bill continues to show up late they all have the same corporate answer "we have no control over the post office" I then ask them why I can no longer access my bill on line and they say "you can't?" Well I am tired of them stealing from me I am going to stand up and as I told them simply no longer pay my bill.
Karlajfox May 21, 2010
Lowering my Interest Rates
I got a phone call a few moments ago, a lady wanted to know if I wanted to lower my interest rates on my HB Mastercard account...I pressed 9 for yes.

Another person came on, a man, and started to ask me for my cc info, I said I didn't have it, he said he needed it, I said just tell me about the interest rates, and was I qualified? He hung up on me.

What?
Eric May 21, 2010
Scam
I recently got a card from this company. I paid off all charges for the month and they have not given me back credit for it. It was my first payment. I do not want to pay credit fees and felt I was being responsible using credit. They are penalizing me. I would not recommend this card to anyone.I sent email to the customer service Indian named customer service people and they were unresponsive.Don't get a card from this company. it is a waste of your time. They require a yearly fee right off the bat. I am pissed.
gdion March 1, 2010
fees
They made a transfer even after I cancelled and then put me over the limit by charging me interest with out giving me a chance to pay in full first!!!
Henry July 29, 2009
Overcharged
The payment date is not constant and changes in different months. When making a payment buy phone you are charged $15.00 additional processing fee.
Niel July 11, 2009
Terrible bank
Refused to lower the interest rate on my card. It has been going up up up and I always pay on time and pay more than is required to pay.

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