to whom it may concern On Dec 31 2110 i contracted householdrelief To help me Modify my home loan, They asked my to fax all the information and a voided check Because the only charge would be for the forensic info they would need, They also told me they wouldn"t cash the check for a few day:s, But that evening i found out they were rated F by the BBB. The amount for the forensic was $795.00 So on Jan 3rd i called them back to cancel also checking my checking account i saw they also electronicly cashed it within hours after receiving it, Another red flag, Talked to the supervisor, He was upset that i canceled Even when i told him why, He explained to me how the BBB was corrupt and even sent me clippings from their local news paper But i still wanted to cancel When i asked him his name he told me it was Jack Smith another red flag, We finaly ended our conversion by him telling it would take 45 day"s before i got my money back, Well its been 3 mo, and i still haven"s heard from them, So beware comsumers they are a scam.