I have an HP Pavilion Entertainment PC purchased in October 2008 for $585.06, We have had over heating problems for quite sometime now, it began about 6 months after purchase, but we never owned a laptop before and thought it was a bit strange but also thought maybe it was normal, the laptop overheats and shuts down. Sometimes getting so hot you can't touch it and have to manually shut it down quickly. I found out that it is by manufacturer defect and I would like to know what can or is being done about it? I found several thousand complaints online about the very same model we own, and well I'm surprised that the news media hasn't picked up on it. My kids were online playing a game for a while and the overheating base burned their legs while the laptop was on their laps, while they were wearing shorts. I can't imagine what would have happened if they had left the laptop on, and if they laid the laptop on my couch and went outside to play? My couch may have caught on fire before shutting itself down, therefore burning our home down. My goodness can something be done for our family regarding this computer? We are not able to purchase another, and this is all my kids have for school work to be done on. I'm super glad I don't own a buisness and work on my computer daily or I would be seriously disappointed in the purchase that I have made. Again can HP help my family? Something could seriously happen & I would like to know that the company we have purchased all our computer needs from can & will help us somehow. Thank you for your time. Our phone number is, 716-662-4904 our home address is: Jolene and William Zeigler 5241 South Freeman Rd. Orchard Park, NY 14127