I purchased this printer along with the computer in July of 2007. I have used this printer exactly twice and it just stopped working. I was told by a customer service agent that because I was no longer under warrenty that He could not help me. I will never buy another HP product as this whole system has been nothing but a headache. They win the computer rip off company of the year. DO NOT PURCHASE PRODUCTS FROM THIS COMPANY. THEY SELL JUNK AND THEY WILL NOT FIX IT WHEN IT BREAKS!