I am apllying for a new gas connection with your supplier at Sector 6, CBD Belapur, Navi Mumbai. The hostess as well an ingenner of their staff have assured me that it was compulsary to purchase a double gas burner, a 20 l ottle of drinking water and some Tata tea along with the gas... I protested and asked for their statement in written form, as they were asurring me that it was a rule of the company; they could not produce it.
Could you kindly inform me wether I am untitled to buy just gas from your company, and if so, provide me with a paper (email) or whatever means that will unable me to deal with this agent?
Thanks and regards,
Sylvain Watmann