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August 20, 2008
Additional cylinder
Had got HP gas connection 4.5 years back, but still no additional cylinder provided. Whenever I ask, they will tell after 3/5 months. The same answer is given after that also. When we book a cylinder, it will be delivered after 157 days. No control over it...
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July 13, 2008
Transferred connection not been given
I have recently transferred my HP Gas connection from the city of Hyderabad in AP to Coonoor, TN. The dealer in upper Coonoor refuses to accept the transfer form and give me a connection without a ration card with the local address. It is very difficult to get a ration card as I have just moved to this place. I do hope that HP will brief their dealers properly and not put us through hardship for a simple transfer of connection.
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July 2, 2008
Non delivery of gas cylinder after booking
I am a working professional residing in Vijay Vihar, Phase-I, Delhi with my wife. We have HP Gas connection(consumer no. - 611523) and managing with one gas cylinder only. Every time our cooking gas gets over, we never get the cylinder replaced on the date said by the agency. As both of us are working, and we do not have neighbors who stay home at day time we do not have any option to ask our neighbors to collect the gas.
The delivery boy does not actually come and says that he had come but the door was closed. This has happened many times. We are ready to go and collect the gas from agency, but they say they will only deliver at the address. We have booked the gas before 15 days but have not received it as yet. The agency says they cannot say the date or time of delivery. They will deliver at their convenience and we should be there to collect or else we go without gas till they deliver again.
They agency is not ready to help us or take any action against the delivery. We believe they are selling the gas in black also. The gas agency name is:
Century Gas SVC
B-8, Sector-5,
Rohini
Delhi-110085.
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June 2, 2008
Gas leakage complaint
Forget about other common services, they have been least responsive when I complained about gas leakage. I filed a complaint at 11 am and they never turned up until I called them 4 times to turn up. They give reasons and at last when the guy arrive he blew my head off when he said he was not told about it earlier. Anyhow, I think they should have something called priority and severity set in the process. Gas leak can really prove dangerous and they should give some importance. I would rate it as very bad service.
The Dealer details are:
SWAMI ENTERPRISES
SHOP NO.10 APHB SHOPPING COMPLEX, VIJAYANAGAR COLONY, HYDERABAD -57
[email protected]
[email protected]
Phone: 23343642 |
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May 5, 2008
Transfering Gas connection
- Hi,
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- I submitted my documents for Transferring my Gas connection within city on 25th Apr 08 to Manju Dist. and they told me I will get the SMS on Wed 30th Apr 08.
- Still I haven’t received any SMS, I am calling Manju Dist. from last 3 days, and they are not giving proper answer, there behavior is too rude.
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If any one knows, escalation point in PH Gas, please mail me.
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April 30, 2008
New connection pending since months
Have registered for HP GAs new connection since feb.
Havent received till date :(
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April 29, 2008
LATE DELIVERY
I, M.H. Anand bearing consumer number-614337 at Dashmesh Gas Service, Sion Mumbai (dealer code-132080). It's a regular that in spite of booking the cylinder is always delivered late. At present, I have called them more than 15 days back but it is yet to come.
Being govt. organisation, i cannot expect any reply from HP GAS soon but hopeful of it.
Regd,
Umesh Anand
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April 22, 2008
gas cylinder supply delay
We have gas connection from HP with two cylinders. The booking has been done on 22rd March'08 (Reg. No.60 of M/s. Kanchan Flam & HP online booking No. 52 dt:19.03.08) and still now we have not received any gas cylinder. This is horrible supply from HP and it happens in almost every month. The dealer is Kanchan Flam Supply in V.I.P/ Baguhati Kolkata.Only one repay that say that your slip alreay taken place. Please help.
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March 31, 2008
New connection
I registered for a new HP Gas connection on 2nd feb and was told i will receive after a month.
Next month the same thing happened.
I have been repeatedly calling and they postpone it each time.
Its already April and I still hear from them that it will take 2-3 months more.
The Agency is
Sandeepthi Gas Service
8-3-1116 Srinagar Colony
hyderabad - 73
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March 30, 2008
gas transfer
Gas card no. 703448
Location . machilipatnam
Dealer . Varadarajulu & sons
complaint : As we have the hp gas connection no. 703448 with two cylinders in machilipatnam.
and my son got transffered to hyderabad. Then we submitted two cylinders for the transfer from machilipatnam - hyderabad. After one month they are saying the connection no. 703448 is not there on the online list, the dealers have forgetted our gas connection no . to enter in the online list so that they are saying it is not possible for them to transfer the cylinders .
The fault was done by the dealers ie. varadarajulu & sons. and the sufferer is we.
Already 3 months gone we are suffering a lot in hyderabad to get a cylinder .
please do the needful sir .
yours truly,
M.Arjuna Rao
cell:9866553694
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