HP Gas
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Category: Home & Garden
Contact Information
India
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HP Gas Reviews
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September 26, 2007
Complaint against HP gas
I have been having HP gas connection since 2004. I have been never satisfied by the service provided by the dealer- Kamala Gas Agency, Peenya, 8th mile, Tumkur Road, Bangalore.
The cylinder is never delivered on time. They always say to deliver within 2 days, but I have never seen that happening.
We have to call many many times to book a bloody cylinder. This time it has been more than 15 days and in between I have called more than 6 times.
The pity is that they do not pickup the phone until you ring it for almost 15 minutes continuously.
I have made up my mind to go for Inden.
HP authorities, are you listening???
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September 25, 2007
HP Gas agency torturing customers!
We have been in Chennai for past 3.5 years and had been managing with just one Gas cylinder from HP. Each time the gas gets over we are forced to fight with the agency to get it re-filled even after waiting for 10 days. As both of us are working and we do not have neighbors who remain at home during day time, we find it difficult to arrange a person to collect the gas for us when delivered at home.
The agency refuses to provide us gas when we go there and collect it . The delivery boy says that he has come and the door remains closed as he very well knows that we are working.
Once it so happened that my mother - in -law was at home the entire day, and she never closed the outer door as she was expecting gas. The delivery boy said that he had come there but no one was there which was a lie.
The agency refuses to take any action regarding the same and they simply tell us to go to another agency. We believe they are selling the gas in black . What can we do about the same? We are ready to go and collect the gas but the agency refuses to give it.
Very poor service!
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September 25, 2007
HP gas not delivering on the date suggested
We reside in Chennai and is managing with one gas cylinder . Each time our cooking gas gets over we are not delivered the gas on the date said by the agency. As both of us are working , and we do not have neighbors who remain home at day time we do not have an option to ask our neighbors to collect the gas.
The delivery boy does not actually come and says that he had come but the door was closed. This has happened many times. We are ready to go and collect the gas, but they say they will only deliver. We go without gas for nearly 10-15 days.
The agency says they cannot say the date or time of delivery. They will deliver at their convenience and we should be there to collect or else we go without gas till they deliver again.
They agency is not ready to take any action against the delivery boy. We believe they are selling the gas in black. The gas agency name is:
Nandhinee Gas Agencies
Arulmigu Marundeeswarar Koil Shopping Complex
41, East Coast Road
Thiruvanmiyur
Chennai - 600 041
Phone: 2440 4546, 2440 4243
Can anyone help out in this matter. We have been without cooking gas for nearly 7 days.
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September 12, 2007
Late delivery of cylinders!
We have been using HP gas for the last 12 years. We are presently alloted to Sugum Enterprises, Kanakapura Road, Bangalore. We have booked for cylinder after our cylinder got exhausted . The replacement is not suppled even after one month. They say they will give only one month after the booking . We have booked on 10th Aug. Still it is not supplied. They are saying we give today, and they won't come. They will not take the booking for next cylinder (we have two cylinders) even if it is exhausted. It seems they will take books for second cylinder also only after ten days of the first cylinder replacement.
In this process, we are without gas for the last one week. Many times we tried to contact, the phones are always engaged. Whenever they pick (say after one hour of trying) they are very brief, and have no patience to listen what is being told.
Yesterday and today we have even informed that we complain to HP. They simply said that it will come after 2 O' clock. They did not supply.
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September 10, 2007
Worst possible service!
Maruthi Gas service at HSR Bangalore, which is the authorized dealer for HP gas, has one of the worst possible services I have ever encountered. Last instance, I was promised a delivery 10 days after making a booking. That never happened and upon further complaint, I was re-assured that the delivery will be done in 5 working days. That also never happened. It has gone so bad now that the attendants there are not even willing to take calls.
I was also informed that the delivery boy is on leave (what??? no backup!!!) and so it can not be delivered in next few days. And that happened when the delivery boy was delivering cylinder to my next door neighbors (Grrr!!!)
I wish their license was canceled for ill-treating their customers.
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September 9, 2007
Mo gas connections available!
I have applied for a new gas connection at a HP gas station at rathani in pune. It has almost been 4 months now. Whenever I call these people I get the same old answer saying it would take around 3-4 months. I don't know in india after such a development also people have to still struggle for the basic requirements of day to day life...
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September 5, 2007
Late delivery
I booked gas for home delivery on 23.08.07 but till today 5.09.07 not delivered. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response. The delivery branch is in Balkampet, Hyderabad. AP.
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August 29, 2007
Delay in LPG refill booking/supply
1) My Consumer No. is 603170 of Calcutta-97
2) I booked a refill cylinder by phone, possibly around 28-29 July, 2007 (Booking No. 109), but the same has not been delivered till date. My distributor informed that they did not receive any instruction to deliver against the above stated Booking No. & so, no delivery was made to me.
3) A few days prior to the above date of booking, I was asked to take delivery of a refill cylinder, which I refused since I had not made any corresponding booking against the same.
4) Subsequently, I made another booking over telephone vide No. 87 on 18/08/07, which is yet to be delivered till 2:30 PM of 29/08/07. I had rung up my agency some time back only to be informed that there is no outstanding booking against my name and that my last booking has been cancelled.
5) I have two LPG Cylinders, both empty since yesterday morning, and am buying meals from the Hotel, because of non-availability of LPG supply.
6) I am a 76 year old woman who cannot use the internet for logging in or tracking complaints. It would therefore be helpful for people like me if a living 'human being' may also attend to complaints at Tel No. 1716 so that such types of problems could be listened to for easier disposal.
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August 26, 2007
Gas Booking on Phone
I have been having a HP Gas connection in my mother's name in Daryaganj, Delhi for last many years. But I am facing lots of problems in Booking for a Gas Cylinder on phone, whenever we try to call them, usually phone does not rings or it is not answered by anybody. When we are four members in our home and out of them three members go out for work my mom is older person and she has to go for booking the gas in day time. When she is not comfortable to go and do this work.
HP GAS PHONE Numbers are 01123273072, 01123275057
I also had gone to book the same several times and every time I found that COMPANY/HP GAS BOOKING STATION has kept the phone in hold position, I checked it whether it is really for hold. But I found that they have done it so that nobody could make them call. They are making the people fool and they are totally failed to provide the best services to customers.
I request to all of you and to HP Company please do something so that the mischief could not be continuing.
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August 16, 2007
Problem in booking gas on phone
We have two connections of HP Gas . Consumer numbers are as- 608329 & 400694. Dealer is JK Gas Co. Whenever we try to book gas on phone numbers provided by the dealer, no one picks the phone. Many times they keep the phone on hold for a long. So it very difficult for us to book the gas on phone. Phone numbers are - 400694,402289. We are facing too much problem just because the attitude of the dealer.
Beware people very poor service!
Arvind Gujral
HNo-1462, St.n0 -14,
Janta Nagar, Ludhiana-141003.
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