I paid almost $800 for an HP Pavilion desktop. It went on the fritz a few weeks before the one year mark. It was crashing and having a burning plastic smell. I sent it in to be repaired under warranty. They sent it back, having replaced the motherboard. It still didn't work right. Gave error messages. Wouldn't run my antivirus software, among other things. Brought it to Best Buy, where the Geek Squad tested it. They said the hard drive was bad. I called HP and they said, "Sorry, it's 2 days out of warranty." I said, "Don't you have a 90 day service warranty?" They said they do but it's a "separate issue" if it's the hard drive that's bad and not the motherboard. I will never buy HP ever again. Terrible service. Terrible product. I ordered a Mac.

The HP I have is awful - its a printer, scan and copy unit- no fax option- no cable comes with it- to hook it up- it's a desk jet 1055 and eats ink like no ones business. DO NOT BUY THIS, unless your made of money or have a ink factory in your backyard. NO JOKE- there is no remedy for this printer, HP has tried to make it meet the yield and has failed, and even sent to me- as a professional courtesy 2 free 61XL ink units, and they failed as well- by almost 69% to 75% - bad average!
Even the replacement cartridge called 61XL which I can't find anywhere- that were sent to me by HP after I sent a firm letter to them about this rip off - yet even the HEFTY 61XL black ink still only pumps out 300 to 350 pages, when its yield claims to be 480 pages and I'm not printing the library of congress...where the average 61 cartridge prints less than 77 pages...forget about it- with a claim of 190 pages -yield, and I made all the adjustments that HP required me to do- but HP keep's this info to themselves so you go broke buying ink - until you wise up and complain or ask tech support.
So back it goes to TARGET before I'm stuck with it, and back to my still working OLD 5510 all in one printer- scan- fax- copier, and the ink for this printer in a duel pack is $61.00 at Target, one color and one black ink authentic HP ink, comes in a box- yield is 500+ pages for the ink and it's right on the money - why did I change- I have no idea, guess I wanted new technology and cheaper ink - well it's true that the 61 HP ink is less expensive - $13.99 for Black- and the color one is $19.99, but you'll spend half of your working life replacing the ink, for it's not up to par. BAD DEAL- if you're looking - don't buy the 1055, its a big mistake and a rip off. I have contacted HP in the past and the problem still persist- I am going to return this unit, for its deceiving and this raises an inference of deception to get you to buy more ink, and HP is well aware of this issue and has taken no corrective measures to inform the public of the ink issue - one has to be an investigator and use you own due diligence to remedy the issue - yet there is no remedy the unit is not good and very expensive to use as opposed to other units by their competition or staying with older HP units that use ink correctly and meet the yield almost to the exact page count, this is a downturn economy after all and I view this is as ploy by HP to make more money off an inexpensive printer-that mind you has no fax capabilities that uses INK at an ALARMING RATE. RIP OFF and NOT FAIR BUSINESS PRACTICE, very disappointed.

hp hewlett packard complaints - desk jet 1055
Review all HP Hewlett Packard complaints
hp hewlett packard
Posted: 2010-12-11 by JAMES OSTROWSKI

1055 desk jet
Complaint Rating: 0 % with 0 votes
Company information:
hp company
United States

PROBLEM WITH INK, December 10, 2010
By
duffen - See all my reviews
This review is from: HP Deskjet 1055 All-in-One Printer - Black (CH347A#B1H)
HP Hewlett Packard
Posted: 2010-12-11 by JAMES OSTROWSKI

1055 desk jet j41oe
Complaint Rating: 100 % with 1 votes
Company information:
hp
United States

BEWARE OF Deceptive practices by HP regarding a inexpensive printer with NO fax option that uses ink at an alarming rate. CARTRIDGE 61
No 61 ink in black and color DOES NOT yield as they claim on the box A 190 documents for black and 165 for color ( tri color)
This is a deceptive lie and you will find that out of the box the printer 1055 is set to use ink at a rate of around 55 documents with a word count range of 255 to 290 and a character count of 1, 255 to 1, 999 including spaces- this is far from 190 sheets. HP KNOWS THIS THEY WANT YOU TO BUY MORE INK AND YOU WILL UNLESS YOU KNOW YOU ARE BEING RIPPED OFF.
When you call HP CUSTOMER SERVICE OR TECH SUPPORT they run you around like a goose on a leash and then hang up on you or promise ( after 7 call backs to customer service) that a supervisor will call back in 15 mins- of course this never happens and you are left with no resolve, other than a recorded call by them that may or may not be reviewed- instead you are only to be met with no resolution or promise of ownership of the problem by HP.
IN SHORT HP KNOWS THAT THE 1055 DESK-JET WILL USE INK AT A ALARMING RATE AND NOT YIELD 190 PAGES AND YOU WILL RUN OUT AND BUY MORE AND MORE number #61 CARTRIDGES FOR THE 1055 UNTIL THEY INFORM YOU THAT YOU HAVE TO RESET THE UNIT TO MAX OUT THE INK, THIS IS NOTHING SHORT OF A DECEPTIVE PRACTICE AND ILLEGAL IN MOST STATES, for and by UNDER THE PRETENSE OF CONFIDENCE AND TRUST HP LEADS YOU TO THINK THAT THE ISSUE LIES WITH YOU AND NOT THEM AND MILKS YOU FOR 19.99 A CARTRIDGE UNTIL YOU CATCH ON AND CALL THEM ONLY TO BE LEAD RELENTLESSLY IN CIRCLES AND EVEN UNDER THE ADVISEMENT / THREAT OF A CLASS ACTION SUIT AND DECEPTIVE PRACTICE CLAIM WITH THE ILLINOIS STATE ATTORNEY AND THE FEDERAL TRADE COMMISSION AND THE ILLINOIS COMMERCE COMMISSION AND THE BETTER BUSINESS ( BBB) THEY STILL REMAIN STEADFAST IN THEIR CLAIMS AND SEND OUT THE UNIT CALLED DESK-JET 1055 USB J41OE AS IS -AND RIP OFF THE GENERAL PUBLIC AND THIS-IS FALSE AND DECEPTIVE PRACTICE AND IT MUST STOP- HAVE YOU BEEN RIPPED OFF - ASK FOR REIMBURSEMENT OF THE INK AS I HAVE - WATCH HOW THEY HANDLE IT, THEN FILE A CLASS ACTION SUIT FOR IT'S TIME FOR HP TO LEARN A VERY HARD LESSON- YOU DON'T DO THIS TO CONSUMERS WHO HAVE IN THE PAST USED YOUR PRODUCT AND THEN DECEIVE THEM IN THE LONG RUN AFTER YOU HAVE GAINED THEIR CONFIDENCE THAT LEADS YOU TO BELIEVE THE HP COMPANY IS JUST AND FAIR - FOR THEY ARE NOT. THIS IS A MARKETING TOOL THAT IS UNFAIR AND CLEARLY DECEPTIVE. SUBMITTED BY JAMES OSTROWSKI 12 10 2010 - 1055 PURCHASED AT TARGET 31.00 WITH 2 MINI INK CARTRIDGES AND NO USB CABLE IS PROVIDED. they did answer my complaint and sent 2 XL black ink at no cost to me on 12 15 2010. Perhaps if you have the same type of claim, they may also do the same for anyone else who has been deceived by this company, uouhave to complain!!!-
for nothing has changed - you still have to know to go to draft quality in setting and then to fast draft/ blank ink and color ink okay/ and then no DPI enhancement - stay with 300 x300- low as you can go with this printer. good luck people. don't - get screwed on ink purchases ! its hard enough to find 61 ink black or color - let alone 61 XL, I have never seen it anywhere as to date Jan 8 2011. perhaps its just too new.

BEWARE OF Deceptive practices by HP regarding a inexpensive printer with NO fax option that uses ink at an alarming rate. CARTRIDGE 61
No 61 ink in black and color DOES NOT yield as they claim on the box A 190 documents for black and 165 for color ( tri color)
This is a deceptive lie and you will find that out of the box the printer 1055 is set to use ink at a rate of around 55 documents with a word count range of 255 to 290 and a character count of 1, 255 to 1, 999 including spaces- this is far from 190 sheets. HP KNOWS THIS THEY WANT YOU TO BUY MORE INK AND YOU WILL UNLESS YOU KNOW YOU ARE BEING RIPPED OFF.
When you call HP CUSTOMER SERVICE OR TECH SUPPORT they run you around like a goose on a leash and then hang up on you or promise ( after 7 call backs to customer service) that a supervisor will call back in 15 mins- of course this never happens and you are left with no resolve, other than a recorded call by them that may or may not be reviewed- instead you are only to be met with no resolution or promise of ownership of the problem by HP.
IN SHORT HP KNOWS THAT THE 1055 DESK-JET WILL USE INK AT A ALARMING RATE AND NOT YIELD 190 PAGES AND YOU WILL RUN OUT AND BUY MORE AND MORE number #61 CARTRIDGES FOR THE 1055 UNTIL THEY INFORM YOU THAT YOU HAVE TO RESET THE UNIT TO MAX OUT THE INK, THIS IS NOTHING SHORT OF A DECEPTIVE PRACTICE AND ILLEGAL IN MOST STATES, for and by UNDER THE PRETENSE OF CONFIDENCE AND TRUST HP LEADS YOU TO THINK THAT THE ISSUE LIES WITH YOU AND NOT THEM AND MILKS YOU FOR 19.99 A CARTRIDGE UNTIL YOU CATCH ON AND CALL THEM ONLY TO BE LEAD RELENTLESSLY IN CIRCLES AND EVEN UNDER THE ADVISEMENT / THREAT OF A CLASS ACTION SUIT AND DECEPTIVE PRACTICE CLAIM WITH THE ILLINOIS STATE ATTORNEY AND THE FEDERAL TRADE COMMISSION AND THE ILLINOIS COMMERCE COMMISSION AND THE BETTER BUSINESS ( BBB) THEY STILL REMAIN STEADFAST IN THEIR CLAIMS AND SEND OUT THE UNIT CALLED DESK-JET 1055 USB J41OE AS IS -AND RIP OFF THE GENERAL PUBLIC AND THIS-IS FALSE AND DECEPTIVE PRACTICE AND IT MUST STOP- HAVE YOU BEEN RIPPED OFF - ASK FOR REIMBURSEMENT OF THE INK AS I HAVE - WATCH HOW THEY HANDLE IT, THEN FILE A CLASS ACTION SUIT FOR IT'S TIME FOR HP TO LEARN A VERY HARD LESSON- YOU DON'T DO THIS TO CONSUMERS WHO HAVE IN THE PAST USED YOUR PRODUCT AND THEN DECEIVE THEM IN THE LONG RUN AFTER YOU HAVE GAINED THEIR CONFIDENCE THAT HAVE YOU BELIEVE THE HP COMPANY IS JUST AND FAIR - FOR THEY ARE NOT.
SUBMITTED BY JAMES OSTROWSKI IN CHICAGO ILLINOIS USA 12 10 2010