I buy one Compaq Presario PC(Destop) model sl.no .SG3770IL & HP w 185 Monitor (sl.no. INL2-0HJRG) Dated on 30.03.2009. There are free gift scheme of HP printer and ups. I buy this cumputer from GOBAL COMPUTECH, Shop No-7, Krishna Arcade, Old Gajawaka, Visakhapatnam-530026. vide cash memo no 2330, dtd 30.03.09. Till date I am not received these free gifts
I am very sorry to inform you that hp's service is very poor and those guys are irresponsible, I have never expected such kind of attitude of HP towards their customer.Now I am felling that HP compaq cheeting with me, because this is six month old case, if you not responce about my case within two to three days then I go to the consumer court.
I give my E-mail ID & Comunication address below.
SANDIP KARMAKAR, HOUSE NO-HIG-12; SAMATHA NAGAR, VUDA COLONY (NEAR OLD GAJUWAKA) VISAKHAPATNAM-530044 (ANDHRA PRADESH).
Email id : sandip_karmakar2007@ yahoo.co.in. & Phone no: +919441419532
I am waiting your good responce immediately.

I have a HP dv2214tu series Notebook in warranty period (till 28th April 2008). I gave my laptop for servicing at Compaq Service Center A2/177, Safdarjang Enclave, New Delhi on 12th of January 2008 as its DVD drive was not working . Its been more than 15 days and my DVD drive has not been replaced yet. I called them 10s of time and they are saying that they received my DVD drive thrice, but every time they were faulty. Its really pathetic that how can a new DVD drive be faulty, thrice!!! If this is the service provided by the company like HP, which really disappointing.

I bought my HP Dv6226 on 21st March 2007 and after 2months of use found a problem with its display. After using it for about 4 hrs, when I used to restart it the system gets started but without any display on the panel. I reported this problem to our local Delhi service centre on 31st July the reference no. for which is 2213952355 and submitted the laptop then and there the same day. Within 5 minutes I got a call from the service engineer saying that there is a problem with display panel and they need to replace that for which they will
take 2 working days. Then I got no news from them for the next 5 days and then came to know that the panel has not reached them. Finally they receive the panel in about week’s time and told me that i will get my laptop next day. But the next day when I contacted them again after lots and lots of try I came to know that the problem still persisted and now they found that the problem is with the motherboard. This was on Thursday 9th July 2007. I requested them to get it fixed as early as possible and got no news from them till today. Again today after lots of try I came to know that the part (motherboard) received by them has some problems. The way people spoke to me was not satisfactory. I could make out that even the senior service in charge, Ms Sunita here has no news on my laptop. She don’t even pick up my call. Sometime people say one thing and sometime I get other excuse. They say that they will get back to me but I never received any call from them. Most of the times there are nobody available at the phone numbers. So it would be great of you if you look into this matter very seriously and get back to me with the status. I am really frustrated now. Its been 22 days now that I submitted my laptop and its for my business need. I have even made a complain to the head office in Bangalore but never received any feedback from them. I have even reported this to consumer care for which the reference no is 119990.

The problem which I have found in the existing system is that without even diagnosing the problem people here get the part replaced which is neither good for me or you. So, please do the needful and get my laptop fixed at the earliest.
Thanking you,

Majid Hoosain
+91 9810943357

I had purchased a New HP Pavilion DV6226tx Laptop on 21/3/7 , From New Delhi . There is an Ongoing scheme of HP to avail Reliance Data card after obtaining an approval code by mail from hp . The same was done by me and after i got approval code i purchased the data card from Reliance for Rs 4000/- under HP scheme . Now this data card is not opening the sites thru the Internet Explorer on my Laptop as the Operating System is Windows Vista . Hp service centre has shown its in competency in resolving this problem saying WAIT till you get compatible Driver from HP --- IT can take Unspecified time . When HP knows that this card is not Compatible with Windows Vista then why are they giving this scheme to the consumer who is Buying HP Product with Vista operating system . This is sheer cheating . What do i do about 4000/- Extra spent for this card . Also even after purchasing Laptop for Rs 56000/- you cannot run Internet - It is disgusting and HP Is making a fool of Indian consumers.

We have purchased a laptop (model no. -DV118TX, serial no.-CND61006LK) at allahabad india, on dated 10th -5-06 from m/s SWETECH COMPUTER CONSULTANCY, ALLAHABAD) AT the time of purchase a written letter was issued by above agency that a a free 256mb thumb drive along with mouse will be delivered by the hp directly and for that above agency had charged Rs.300/ extra from me but after passing more than 6th month i did'nt receive mouse, thumb drive till date inspite of my regular follow up from m/s HP,ALLAHABAD representative and m/s SWETECH COMPUTER CONSULTANCY, ALLAHABAD