HI--

Greetings.

-- HP Laptop Compaq Presario V 3424AU

-- I purchased this Laptop 29 Sept 2007 and and 6 months old and i have not moved this or carried to any place as this is my personal laptop. its surprising to see without a drop or scratch the display is damaged..

-- I am not sure if this piece by mistake have some quality issue which i strongly believe it is..

-- There is no external chasy damage or scratch.

-- HP channel folks completely denied my hearings and they are insisting to pay for the LCD screen which is highly absurd.

-- This shows HP's poor quality testing towards the laptop.



-- Pls advice


Laptop given to Service center on - 12 April 2008

Ref:no. 2600437626
HP Complaint no. CCHSAP138847

-- Yet to hear from HP grievience section.