I bought this HP Mini in 08/2009 and it is now 11/2009. Since then, the Realtek Card Reader hardware program has mysteriously disappeared. It functioned when I first used the HP. I've been through so much with the HP support people and have asked if I might send it back since it's still under warrenty, but they continue to have me do the same progam retrieval processess over and over. In addition, one of the keys on the keyboard popped off. The other complaint I have regarding this netbook is that the keyboard is so sensitive that you can easily lose whole pages with the mere touch of the side of your hand on the wrong part of the keyboard.