bought all in one printer on 7/12/07. Had problems with paper jams. Last jam appears to have been cleared, opened every door, cover, etc. following hp's website directions. Called for tech support, woman told me that it is a hardware problem, and that warranty is expired. She also told me my only option was to contact their sales department to buy a new printer, she was willing to connect me if I needed. This printer is barely a year old, and was used for regular home office use only, I feel that for $300 it should certainly last longer, talk about a throw away society!!! I don't think I will every buy an hp product again, and I highly recommend that no one else does either.