DEAR SIR,
I HAVE PURCHASED 2 NOS. COMPUTERS DURING FREE GIFTS PERIODS FROM BHALLA BUSINESS CENTRE, RANIPUR, HARIDWAR, BUT EIGHT(8)MONTHS HAVE BEEN PASSED, THE SAME GIFTS DID NOT RECEIVE SO FAR. WHAT IS MEANT TO OFFER THE FREE GIFTS WHEN YOU CAN NOT FULFIL YOUR WORDS/ADVERTISEMENT TO CUSTOMERS. PLS FEED BACK.
ANIL CHAWLA
BHIMGODA
HARIDWAR

i bought hp dv4 last year. got some problem with its touch panel and battery. when i took it to hp service center (amritsar). they told me that battery is okay, but the software installed show it need to be replaced. the serivce center guys dont believe and tell me its okay. when i charge it, wont charge the moment is plug it. starts charging after 20 min.
then what is the fun of buying. i am really fed up

so i bought my notebook 7/9/09 and todaya is 9/16/09 and i been having issues since two weeks sfter i bought it so i call hp because fianlly i cant even long on to my computer anymore so i talk to some lady she swears she going to fix the problem i ask her to transfer me to someone higher then her she transfer me to a guy name roger sharma (and he didnt want to give me his name) and its like everytime you are talking to him he listens and then when its time for a response no response i say hello and he says the same thing i ask for a supervisor keeps me on hold for one hour comes back and says the supervisor said- i asked to talk to him so he can tell me i dont want to hear from you then he put me on hold and told me to ship m computer out and asked for my credit card information for billing umm my computer is still under warranty? you still have to pay apple sent my daughter a new ipod touch no shipping or handling no problem no hold hp i dont know what there issue is but it is ridlous aple may be more expense but there service is better.

Hi,

This a perfect example of inefficient and unreliable HP technical support provided to me .

The person who did this to me is in technical support and his name is EYZL QUEVAADA.

I have extended my warranty for one year standard service ie; pick up and return on Sep 12 '09 and I have been charged $ 149 which was communicated to me ..But when I checked my credit card transaction a another transaction of $ 162 was charged which realy made be surprized and I am not at all aware of this .
But the transaction is on the same name HP .

I called the people on the Hp customer support and at least I dialed them 6 times and spent 2 hour s with them to get it resoleved and all saying that we can only see the $ 149 transactions ..After lot of pain one of them name Antonio Delloro told that Case manager can resolve this and he has asked me to wait until Sep 14 Monday and I will receive a call.

My question is how this thing can happen and how they can prove that it was not an attempt of unauthorized transactions which was made to my card by the HP associate ...This is not tolerable ...Actually they are not people who really listen to the voice of their customers and competent enough to work on such a brand ..I am completely disappointed with it and I will make sure not to make any transaction with HP in future..

If someone is really seeing this please provide me the contact people on the HP whom can lsiten to me ..

I want my money back in no time and also answers on how such things happened ..Please respond anyone and help me out of this.

Piyush Agarwal

I ORDERED A CUSTOMIZED NEW HP dvt5 PAVILLION NOTE BOOK FOR GRADUATE SCHOOL USE. HOWEVER, THIS WAS TO BE THE FIRST PRODUCT TO ORDER FROM HP. I VERY EXCITED TO USE HP PRODUCT FOR THE FIRST TIME. AFTER TWO WEEKS, I HAD THE PLEASURE OF OPENING MY NEW HP PRODUCT HOPING TO HAVE A LASTING ADDICTION TO HP PRODUCTS. THIS EUPHORIA WAS TO A NIGHTMARE, WITHIN A TWO MONTHS THE KEY BOARD, DVD DRIVE STARTED GIVING ME HEADACES. I HAD TO SEND BACK THE PRODUCT IN JANUARY FOR REPAIRS.

THE CUSTOMER SERVICE TEAM EXPRESSED HOPE THAT THE ISSUE WILL BE RESOLVED ONCE AND FOR ALL. HOWEVER, AGAIN I HAD TO SEND THIS PRODUCT IN MARCH FOR THE SAME PROBLEM WITH THE USUAL PHRASE IT WILL NEVER HAPPEN AGAIN!!!

HOWEVER, AGAIN I HAVE TO FACE THE SAME PROBLEM THAT IS BOGGING THE UTILIZATION OF THE NOTEBOOK. THE KEYS ALWAYS GET STUCK. WHEN I CALLED TO SPEAK WITH AN AGENT, SHE WAS FULLY OF PRAISE FOR THEIR SERVICING OF THE PRODUCT- SIMPLY BECAUSE SINCE THEY LAST WORKED ON THE NOTEBOOK IN MARCH IT NEVER GAVE ANY PROBLEM UNTIL AFTER 4 MONTHS???

HOW GREAT OF A PRODUCT. TO ALL NEW SHOPPERS OF NOTEBOOKS- LEARN FROM SOME THESE EXPERIENCES AND DO NOT THROW AWAY YOUR HARD EARNED CURRENCY TO A RATHER WORTHLESS PRODUCT LIKE HP. THE CUSTOMER SERVICE AGENTS ARE THE WORST BUNCH TO EVER DEAL WITH.