Good day ! Im from Philippines ... last day, Ive received an email from my yahoo account saying that im won 750, 000 pounds from WORLD WIDE WEB LOTTERY PROMOTION (Tuesday, May 5, 2009 5:10 AM) im so confused .., i want to know if that was true .. because i dont know anything about that .. i want to know if that a kinda scam ..


ANONYMOUS

I share same feeling of your complaint.

I had a very good HP 3055 printer, but then it needed repair the repair cost is HK$1600 while purchase new equivalent machine (HP MF1522NF...I thought equivalent) is HK$2600 minus trade-in bonus = HK$2100. (plus less waiting time for repair) but the nightmare begins with a new machine...how ridiculous

Pls see below extract of my email to HP...still following up the case, but in summary:
1. Poorer product design from my personal user point with an suspicious objective that it is designed for higher consumption $ of toner.
2. Poorly manufactured product and supporting installation and registration/program support services
3. Confusing HP CS, you have to spend time to listine so many voice mails before you get thru to CS which ask you to dial another number. That dept will ask you to call another dept if something goes wrong. (except the HP repair CS centre is good)
...anyways, writing this is much less time wasting than the solve my "new machine" problem which haven't come to a near end yet...

Extract of complaint:
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After rounds of telephone not-so-merry-go-round, I got message across: website for registration for HP Laserjet Trade in program does not work.
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HP CS Action: emailed me form for manual processing via fax
(* the only good thing is to obtain an email from CS and he is ok responsive.)
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From me: I do website refund and fax refund but no call from HP. Pls follow up. Thx
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From HP CS: For the TITU status check please kindly contact our logistics company Mxxx Wxx at 6083-xxxx
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From me:
Also want to complaint about my new MF1522NF:
1. The Power cord attaching to the machine does not fit, so always lose power***
2. The Output tray support is not fit, it is half hanging and shaking
3. The print cartilidge position also not very fit and it takes a few times before the machine can identify the thing.
4. The installation disk is not as sophisticated as the HP3055, so funny font appears for the message e.g. “now printing +-1/2y”
5. The scanning speed is slower than the HP3055 and even my home stupid C5300 photosmart series
6. Pls kindly fix 1&2 & 3 for me. (I have already pack the HP3055 into the the box MF1522F as instructed (very nicely – like brand new ), pls suggest alternative than asking me to pack the MF1522NF back into the box.)

You guys please help me follow up. I am a self help person but I have already spend too much just in the trade-in and the registration because of HP problems. Thanks.

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From me: [HP staff]’s number does not connect and it is a mobile number. He has any official number?
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From me: One more thing, the button shield/cover is poorly fit too. Can’t push the whole thing in.

Overall, the MF1522NF is a less sophisticated model than the HP3055 and what make if more worse is it is badly manufactured.
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My next email: More things, the machine has slow scanning speed and a lot of noise. Pls exchange the product since I just got it before the long weekend.

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HP, shit computers, all the time the same ***ing problem...the mother board, and no one does nothing about...

.I lost my husband in 2006 to a heartache.I am dissabled and am hardly ever out of the house...I suffer from heart trouble and am leagally blind.
My children pooled their money together to buy me a 52 inch TV because I couldn't see the small one that I had (which I gave to my grandaughter upon recieving the new on )I had the TV about 3 months and it blew a bulb and stopped working.My son contacted the HP company and they told us that the TV was a bad desighn and all of the ones like mine got to hot and blew the bulbs because the cooling system on them wasn't enough to cool the bulb and there for the bulb gets too hot and blows..She also said that they would replace the bulbs everytime it blew and they were trying to work on a cooling mechinizam that would solve this problem.
It seems to blow the bulb about every 3 to 4 months.When I called for a buld 2 days ago I was told that the bulb would cost me $158.00 plus tax and shipping .I told her that I was a widow and lived on about 800.00 dollars a month and that I was told the TV its self was a bad desighn and that I also had been told that HP would continue to send a new bulb as often as I need one.By the way they have replaced the bulb 4 times with no trouble what so ever !
so here is what she told me and I quote " mame sounds like to me that you need to buy another TV because looks like you can't aford the one you have, and we are not sending you any more bulbs.I pleaded with her again that I didn't have any money to buy another TV and If I did I wouldn't buy one like the one I had.
She was very sarcasticand said and "If you can't afford the matience on the one you have, That is your problem lady not mine.So maybe you should by yourself a sony cause we will still be getting your money because we own them too and hung up on me.I am very dissapointed and don't think I deserved that kind of treatment, I cried because there was nothing I could do.

product number: EX543AA#ABA
serial number ; mxc 6404951
TV Type ; HPID 5220
number given to me when I called :8023150166

Well we were a mac only family and for years we had no complaints . but due to work needs we decided to buy a windows based laptop . this is were it all begins . we did the usual shopping around and decided on the HP pavilion dv7 this seemed like a great unit and with the rebates a great deal also . so we toot the plunge . got it home and started loading software and programs . since my wife and i both go to work early in the morning we usually hit the sack early so i did not notice this till the weekend . the keybosrd is dark gold and the letters are black. well when the sun goes down you cannot see the letters on the keyboard . i am not much of a typer and i have to look at the keyboard to type . this dose me no good if i can't see the keyboard . I contacted HP support and i explained my problem . I was shocked by the response " well we are not going to make a new keyboard just for you and we have no plans to produce a new keyboard" and hung up on me as i sat there in shock and disbelief of what i just heard . I went to the internet to see if i truly was alone on this issue . Turns out i found 463 postings on this very same issue . well turns out i am not alone so i figured i would give it another try with tech support . I called and explained my issue and about the over 400 postings i found . I really did not want a new keyboard but maybe a skin with white letters . this is a nice cheap fix . but again i was met with negitive results and a quick hang up . so buyer beware if you need to see the keys DO NOT BUY ONE OF THESE and if you need to be slapped in the face for buying one just call HP support