i have launch my complain regarding my hp pavilion desktop on 18th of this month my display was not coming.they assured me and they told that workers will come up to saturday from kota to your house they came .but motherboard which was advised by thein hp engineer going to be come along with them.they took that motherboard but its seal was broken by them, as it was written on the box that seal should not be broken but it was fully opened.i told him that you have changed this equipment but he assured.that it is original one only.but i was not setisfied .when i open my cpu box i saw that pins was broken, and also nut bolt which support motherboard was also lost by them.and also it seems to be old (motherboard).i am not setisfied by them so i want fully assurance from hp owners.my complaint was launched at jaipur service cener.my complaint no was;-CAO897158.so as early as possible...my contact no is 9413730445, 9529332161, 01475235263.

i bought a laptop from "supreme the it mall" kolkata on 13/03/09 with invoice no. " sup/mall/49408/2008-2009 . my model no is " hp pavilion dv4 1242TX" . i had some problem with the LCD of the laptop so i came to this shop on 25th of august 09. AS per their saying i went to the service centre on same day which is at vikash building 1st floor loudan street, kolkata 700016 my DO NO. is 43138. on 27th of august 09 i received a call from the service centre and they told me that they dont have the spares right now and they need to import it. so i asked for the delivery date and they said 5th of sep 09 . and they will call on 3rd of sept 09. i didnt get the call so i called and they told still dont have spare so they will call after 2-3 days . again they didnt call so i called again on 8th sep 09 . they said they still dont have the spare . spare will come on 14-15 of sept 09. i m calling again but no reply fom their side .They have never called me after 27th of aug 09 but told me everytime that they will call. even if i call they say hold, i keep holding for 7-8 minutes no reply then i cut the phone. Kindly help me out, i dont stay in kolkata so not possible for me to come to kolkata everytime to just know this. i am a marine engg. i had to join the ship on 9th 0f sep 09, but i posponed because of them. now i have to join back on 26th of sept. and please this time i cant do anything i need my laptop back and well repaired. my cell phone no. is 9006143770. and landline is 03262273184. kindly revert fast. i resistred this complain earlier also but i didnt get any help from you also.

I just bought an HP Pavilion Notebook. I only had it a few minutes and I could not unmute. So finally I phoned customer service. I was with a rep or on hold for FIVE hours today only to find out that they need to make a recovery disk and mail it to me. I don't think I should need to deal with a recovery disk being shipped from India on the first day of owning a brand new notebook. What a disappointment.